Content Moderator (Azerbaijani)

TELUS International

Are you a passionate Social Media user, genuinely excited to help customers and have an interest in current events in Turkey? Then join our new team and help us to ensure excellent service standards while making a difference in the world!

For our location in Izmir we are currently looking for a Content Moderator.

Overview of tasks:

• Screen and review reported Azerbaijani social media content according to guidelines

• Research, prevent and solve challenges related to accounts

*Contents involved can contain graphic images or offensive content

What we expect:

•Fluent written and spoken communication skills in Azerbaijani is essential

• Affinity with online media and social networks

• Strengths in efficiency, accuracy and empathy

• Awareness for current cultural, political and social events

•Goal-oriented and meticulous work approach

• Flexibility and willingness to work in shifts in a 24/7 shift system

What we offer:

• Challenging and varied activities
• Opportunity to grow with us and help shape the development our young location
• Advancement opportunities in our international company
• Lots of benefits, including private health insurance, daily meal allowance, complementary drinks and snacks
• Highly motivated and dedicated team with flat hierarchies and informal culture
• Great office with modern workplaces

About Us: TELUS International Turkey is a leading customer experience and digital solutions provider with over 2.000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. We have almost 62,000 team members across 25+ countries, providing customer service at its best in more than 50 languages for international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.