HR Business Partner

TELUS International

QUALIFICATIONS AND JOB DESCRIPTION

Our people are at the heart of our culture!

Join a company that appreciates your energy, drive and enthusiasm just as much as your skills!

Career first, company second!

The majority of our directors and managers started their careers as agents or IT developers. In addition, yes, we offer competitive salaries and benefits. However, even better – our caring culture defines who we are and why you will want to become part of our family.

Be part of something great!

How would you like to take a long journey with us in TELUS International, a Customer Service Management Company?

TELUS International is looking for a HR Business Partner to develop HR processes and to lead projects around employee engagement, in line with company purpose, culture and valuesin both Istanbul and Izmir, Turkey.

Your responsibilities:

• Organizes the process of motivation, engagement and retention of company teammembers;
• Keeps in touch with vendors providing benefits and other motivational and retention services for company team-members;
• Coordinates, organizes and conducts onboarding meetings for company team members;
• Plans and organizes the benefits and motivational activities for the company team members;
• Participates in the performance review process;
• Administrates Workday processes in the role of HR Business Partner;
• Participates in the relocation and integration process of foreign team members;
• Executes the company disciplinary process;
• Prepares regular reports for their activities.

Our requirements:

• Proven experience as HR in motivating, retaining and engaging employees
• Proficient command of English
• Excellent computer skills
• Excellent skills at all levels in the organization or planning abilities and extreme flexibility to be proactive in a fast paced, ever changing environment
• Strong creativity, imaginative and solution focused mindset - pushes boundaries and embraces learning to develop cutting edge training solutions
• Ability to work with constructive feedback and willingness to improve;
• Very well developed skills for time management
• Spirited teamwork and passion for growth

We offer:

• Stable job and career development opportunities
• Attractive salary and additional incentives
• Special benefits for our team members
• Positive international working environment
• Continuous support and learning
• Work-life balance
• Employee referral bonuses & Recognition programs

If all thesecriteria's fit you, and you were excited that this is my dream job while reading this advertisement, apply now! We look forward to getting know you :)

We invite you to learn more, or better yet, come apply our job to see for yourself!

About us: TELUS International Turkey is a leading customer experience and digital solutions provider with over 1,600 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. We have almost 62,000 team members across 25+ countries, providing customer service at its best in more than 50 languages for international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.