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Guest Relations Supervisor

Titanic Business Bayrampaşa

İstanbul(Avr.)(Bayrampaşa)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Manager candidate

Department

Public Relations

Public Relations

Application Count

151 application

Job Type

Full-Time

Position Level

Manager candidate

Application Count

151 application

Department

Public Relations

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QUALIFICATIONS AND JOB DESCRIPTION

The name TITANIC HOTELS, was on agenda after the opening of the first resort hotel of the group, ship-shaped, 5-star hotel with 653 rooms, Titanic Beach Lara in Antalya, Turkey in 2003. The Group’s story of Hotel Management started in 1998. Tourism Investments started in Istanbul, Turkey in 1998 with a hotel offering 45 rooms and continued in 2000 with a new hotel offering 100 rooms in Istanbul, Turkey again.

In conjunction with the admired success of Turkey’s first concept hotel -Titanic Beach Lara - in service industry, all the hotels of the Group united under the brand mark TITANIC HOTELS.

The brand mark TITANIC HOTELS, which is born in Turkey and has become an important global label, supports Turkish Economy and creates vital recruitment with its corporations.

The newest investment of AYG Group is Titanic Downtown Beyoğlu, which promises a unique accommodation experience for its guests in the Heart of Istanbul, with its easily accessible location to business, art and entertainment centers and original architecture

“Guest Relations Supervisor”

  • Experience in Guest Services, with a strong knowledge of Hotel and surrounding areas
  • Exceptional interpersonal skills to enhance the servicestandards throughout the operation
  • Excellent communication, guest service and time management skills
  • Able to organize, plan ahead and manage workload
  • A team player , Ability to work  effectively in an innovative, fast-paced and multi-tasked environment
  • Knowledge of the hotel industry, the hotel boutique concept and Hotel culture
  • Excellent computer skills, specifically Microsoft Office and use of the Fideliio
  • College or University degree preferred in Hospitality/Customer Service or a minimum of 2 years experience
  • Excellent written and verbal communication skills in English German Russian and Arabic


İŞ TANIMI

  • Always greet guests in a friendly and professional manner according to Hotel standards
  • Engage each guest as a unique individual and listen attentively to their requests
  • Perform accurate check-ins and check-outs of guests daily
  • Answer the telephone in a timely and professional manner
  • Make reservations over the phone and in person
  • Run daily reports to check reservations for accuracy and identify any special requests
  • Anticipate and address guest’s service needs
  • Listen to guest’s complaints or concerns and resolve their issue in a timely manner
  • Promote a safe working environment
  • Learn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary
  • Practice safe working habits, including bending and lifting appropriately to avoid injury, reporting hazards, appropriate use of cleaning chemicals and working to minimize tripping hazards
  • Comply with the Hotel Policies, Procedures and Code of Ethics
  • Performs any additional tasks which are assigned by management
  • Keep work area neat and tidy
  • Uniform and personal appearance are kept clean and professional 

Preferred Candidate

2 - 5 years of experience
Bachelor’s(Graduate)
Completed
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Misafir İlişkileri Süpervizörü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Misafir İlişkileri Süpervizörü Misafir İlişkileri Süpervizörü Maaşları Misafir İlişkileri Süpervizörü Nasıl Olunur? Misafir İlişkileri Süpervizörü Nedir? Misafir İlişkileri Süpervizörü İş İlanları
Hakkımızda

Türk misafirperverliğini, üstün kalite anlayışıyla harmanlayarak kısa sürede Türkiye’de turizmin önde gelen markalarından biri haline gelen Titanic Ho

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Detaylı Bilgi
Yan Haklar

Servis, Lojman, Yemekhane.

Misafir İlişkileri Süpervizörü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Misafir İlişkileri Süpervizörü Misafir İlişkileri Süpervizörü Maaşları Misafir İlişkileri Süpervizörü Nasıl Olunur? Misafir İlişkileri Süpervizörü Nedir? Misafir İlişkileri Süpervizörü İş İlanları