Night Manager

Titanic Business Kartal

Titanic Hotels, which has become one of the leading brands of tourism in Turkey in a short time by blending Turkish hospitality with the understanding of superior quality, is the chain hotel brand of AYG Group of Companies, whose foundations were laid with a restaurant in Berlin in 1970 and has been in the tourism sector since 1993. Adopting a stable growth strategy, Titanic Hotels has managed to make the Titanic brand popular not only in our country but also in the international arena, with its hotels that are both investors and operators in Istanbul, Antalya, Bodrum and Berlin.

Titanic Hotels has 13 hotels with a total capacity of 5600 rooms, including 5 hotels in Istanbul, 3 hotels in Antalya, 1 hotel in Bodrum and 4 in Berlin, the capital of Germany.

“Night Manager”

• Responsible for the management of all “Night” Hotel operations during 23:00 – 07:00.
• Direct report to “Hotel Management” for all activities and supervise all staff including security.
• Support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with brand values.
• Be aware of guest satisfaction scores and work toward increasing all departmental and overall guest satisfaction.
• Monitor all operationnal staff and ensure Front Office & F&B compliance with accounting controls and procedures.
• Review correspondence from guests and incident logs and direct staff according to information obtained.
• Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.

JOB DESCRIPTION

• University degree in Tourism and Hotel Management
• Minimum 3 years experience as a similar position in 5 star international hotels, Front Office or F&B experience would be remarkable
• Advanced English communication skills
• Strong computer skills including “Fidelio” and “Micros” systems knowledge
• Strong organization, planning and communication skills,
• Preferably based at Asia side of Istanbul