QUALIFICATIONS AND JOB DESCRIPTION

JOB DESCRIPTION - INCENTIVE OPERATIONS SPECIALIST

ABOUT US:

Based in Istanbul with offices in Europe,we are an international companywith entrepreneurs who have been in the tourism since the 1970s. We created severalinnovative products and services that aim to enhance the travel experience of our customers. That includes our city passes likeIstanbul Welcome Card andParis Welcome Card and several tourist information pages for Europe (Paris, Berlin, Prag, Vienna and Athens) and Turkey (Istanbul & Antalya).

ABOUT THE POSITION

We are now searching for an Incentive Operations Specialist to respond incentive requests that we receive from our several platforms. This includes preparing Incoming & Outgoing Incentive programs, costing tables, follow-up procedures and execution of the events.

In this exciting position, you will contribute to the growth of our incentive operations and help us to be a global leader in the tourism industry.

WHAT WE EXPECT:

• You will be responsible for planning, budgeting and general management of incentives, events, weddings, corporate events, etc.
• You will respond requests questions received from our several online platforms, answer their questions and prepare offers
• You will provide outstanding customer service and organizing memorable events that meet client expectations Event planning, and production while managing all project delivery elements
• You will coordinate with production teams and vendors both internal and external to execute events
• You will be responsible for Outbound (Paris, Berlin, Prag, Vienna, Athens, etc.) and Inbound (Istanbul, Antalya, etc.) operations
• You will provide feedback and periodic reports to stakeholders
• You will propose ideas to improve provided services and event quality
• You will organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
• You will specify staff requirements and coordinate their activities
• You will proactively handle any arising issues and troubleshoot any emerging problems on the event day
• You will conduct pre- and post - event evaluations and report on outcomes

YOUR PROFILE:

• Excellent command of English language: fluent in speaking and writing.
• Proven experience in creating and executing incentives, events (celebrations, wedding, etc.), corporate events (company meetings, conferences, etc.)
• Outstanding communication, negotiation, presentation, and interpersonal skills and ability to build relationships
• Excellent organizational and prioritization skills and the ability to manage multiple projects simultaneously
• Positive can-do attitude with ability to work within a fast-paced environment
• Team player with proven ability to manage, lead and guide
• Experience in the travel industry
• Free to travel in Turkey & abroad

WHAT WE OFFER

• A good and open working environment where every voice is heard.
• International team with talented people of diverse nationalities and cultures, where you can constantly learn and grow.
• We are an international company with bases ranging from Istanbul to Frankfurt to Lisbon.
• We encourage and support continuing education by providing training opportunities for our employees.
• Great chances of promotion.
• Performance-based bonuses.