Senior Solution Analyst (Digital CRM Agile Solut.)

Türk Telekom

Job Description

•  Understanding as-is process, analyzing/designing business requirements and documenting the required solution.
• Ensuring clear communication between business stakeholders and IT technical teams. Support strategic decisions to stakeholders.
•  Working closely with internal and external stakeholders such as business, analysis, design and test teams at different locations.
• Also working closely with the Development Team to support the continuous review and  improvement of software development processes to maximize the quality of products. 
• Driving the project phase from requirement gathering to UAT as a Solution Leader.
• Being responsible for Integration Tests, Defects, Capacity and Vendor Management.
• Guiding the team through business process analysis, to support implementation of improved, efficient solutions.
• Assisting in designing solutions to business requirements.
• Providing innovative ideas and solutions in a dynamic environment.
• Collaborating with team members to troubleshoot and resolve bugs

Qualifications

• Bachelor’s or Master Degree in Computer/Electrical-Electronics/Mathematics Engineering or similar level of education.
• At least 5 years of experience in business analysis or related fields.
• Must have experience in working on large scale projects as well as handling day-to-day operational requests from the business.
• Ability to improve personel capabilities and skills under changing technology    environments.
• Familiar with SDLC and Agile project methodologies.
• Effective presentation, reporting and documentation skills.
• Must have strong analytical thinking ability and communication skills.
• Strong leadership and planning skills.
• Ability to handle multiple projects in a fast-paced environment.
• High energy, strong work ethics, quick learner, critical thinker, problem solver and team player.
• Working knowledge of SQL, XML/REST/SOAP, BPM/UML/ Workflow (flowcharts) and Workflow Management Tools such as JIRA, or equivalent is a plus.
• Digital experience, in Ecommerce or Omni-Channel is a plus.
• Good command of written and spoken English.