Field Service Engineer

Videojet

This is us 

Videojet Technologies, Inc. is the global leader in the manufacturing of coding, printing and marking products. This high technology product prints variable information, such as expiration dates on grocery products, packaged goods, pharmaceuticals or catalogues. Our industry is pivotal in ensuring end users consume their food, beverage and pharmaceutical products safely. As the market share leader, we have operations in over 30 countries with 4,000 employees worldwide. A wholly owned subsidiary of Danaher Corporation, Videojet is the core of the $1 billion Product Identification Platform. We offer a results-oriented environment that is multicultural organization that promotes both diversity and inclusion through the full organization, team-centered, customer focused and quality-focused, guided by the successful Danaher Business System. Working at Videojet, gives you access to a robust career development process and exciting opportunities.

Our core values

We empower creativity and ground-breaking thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. To ensure we set our new associates up for success when they start, we have developed a robust onboarding plan to help you ramp up successfully. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates an advantage in the markets we serve. And we would love to have you join us!  

About the role

We are looking for candidates for our future vacancies in multiple locations.  After a 12 week training programme as a Field Service Engineer you will play a vital role in supporting our customers and ensuring that our customers always have their production line running successfully is your goal to achieve (‘Up Time’). You are responsible for installing, repairing and servicing the range of Videojet Equipment. With an office based technical support team, the Field Service Engineer is never ‘on their own’. 

A Service Engineer plays a vital role in supporting our customers and ensuring that our customers always have their production line running successfully is your goal to achieve (‘Up Time’). You are responsible for installing, repairing and servicing the range of Videojet Equipment. With an office based technical support team, the Service Engineer is never ‘on their own’. 

Your responsibilities as a Field Service Engineer at Videojet, include: 

·  Install our Videojet products and solutions on our customers sites. 

·  Ongoing care of our products for our Videojet customers on their sites.

·  Work closely with our Account Managers to support our customers with Videojet projects (trials & demo’s). 

·  Continuously grow excellent customer relationships. 

· Through our systems you will have diagnosed the customers problems

before going to on site. 

·  Extend our Videojet footprint in the market through promoting our contract portfolio 

Your experience/skills will include:  

·Bachelor’s degree preferably in Electrical Engineering

· Proficient in Turkish and English is an advantage 

· Energy and willingness to learn 

· Personal satisfaction from when able to fix a problem for a customer 

Our offer  

Being part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important. It's a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals. You will work in a leading global company, with a Manager who cares about you, your strengths and will help you to develop the best possible version of yourself!