İlan yayından kaldırılmıştır

Access Network L2 Senior Specialist-Fixed Term
Vodafone Telekomünikasyon A.Ş.

Ankara

İş Yerinde

Çalışma Şekli

Dönemsel / Proje Bazlı

Pozisyon Seviyesi

Uzman

Departman

Haberleşme

Başvuru Sayısı

226 başvuru

Çalışma Şekli

Dönemsel / Proje Bazlı

Pozisyon Seviyesi

Uzman

Başvuru Sayısı

226 başvuru

Departman

Haberleşme

GENEL NİTELİKLER VE İŞ TANIMI

What is it like to work at Vodafone?

Working at Vodafone is all about helping people feel ready to benefit from new technology, bring the future to even the most remote places and thinking about technology that doesn’t exist yet.

Here at Vodafone, we do amazing things to empower everybody to be confidently connected, that could be anything from providing superfast network speed for smartphones to making people’s lives easier with mobile payment, streaming music & video and connecting devices through internet of things.

Vodafone is a place where you can bring your whole self to work as you start your career.

Builds Trust: Open, trustworthy & trusting
Commercial: Understands the value of profitable customers
Cost conscious: Manages cost while maintaining profitability
Courage: Positive & brave
Curious: Seeks opportunities to learn & develop
Dependable: Takes personal responsibility
Driven: Can do, delivers, drives Vodafone to win
Focused: Rigorous, manages on time and resources
Goal Oriented: Sets & priorities challenging targets
Imaginative: Thinks laterally & innovatively
inspirational: Inspires & influence stakeholders
Judgement: Displays sound judgement, makes effective, timely decisions
Listens: Listens and understands customer needs
Manages Change: Works effectively in a changing environment
Risk Aware: Manages risks
Service oriented: Delivers outstanding customer service
Team Working: Works collaboratively with others
Good communication skills
Graduate from Electronic or Telecommunication Engineering or Technical High Schools
Strong analytical skills and problem-solving abilities, ability to multi-task
MS office applications
Supply high concentration and attention.
Ability to work in shift environment
To have intermediate or advance level of English.
Experienced at GSM,UMTS and LTE networks
Good knowledge of operation

İŞ TANIMI

We are seeking an AccessNetwork L2 East Senior Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to Access Network L2 BSS Opr. Manager-East, of Vodafone Turkey.

Prepare the required databases for all configuration changes at the RAN and TX network
Work together with the other departments at the preparation phase to locate and solve the problems
Perform the required configuration change
Control the effects of the configuration change for any adverse effect.
Analyse the tickets coming from FLM&M departments.
Resolve the problems within given SLA’s and OLA’s
Send tickets to the responsible departments if the problem reason is located and must be fixed by that department within given SLA’s and OLA’s durations
Send tickets to the 3rd level management for the problems he/she cannot locate within given SLA’s and OLA’s durations
Investigate performance tickets coming from 1st line maintenance.
Locate the reason of the problem and resolve or open ticket to the involved department within given SLA’s and OLA’s durations
Send tickets to the 3rd level management for the problems he/she cannot locate within given SLA’s and OLA’s durations
Support the implementation and acceptance of the procured tools.
Support the new software feature and parameter optimization trials.
Guide the other departments to ensure service quality
Support the field teams to improve performance and availability
Prepare the needed reports to show the department daily works.
Prepare the needed reports to show the effects of the major CM changes
Prepare the requested reports from our internal customers showing operational data.