GENEL NİTELİKLER VE İŞ TANIMI
What is it like to work at Vodafone?
Working at Vodafone is all about helping people feel ready to benefit from new technology, bring the future to even the most remote places and thinking about technology that doesn’t exist yet.
Here at Vodafone, we do amazing things to empower everybody to be confidently connected, that could be anything from providing superfast network speed for smartphones to making people’s lives easier with mobile payment, streaming music & video and connecting devices through internet of things.
Vodafone is a place where you can bring your whole self to work as you start your career.
B.Sc. in in Computer, Electronics/Telecommunication Engineering or in a related discipline
Good command of speaking/ writing/reading English
Significant experience in Billing operations
Significant experience in relational DB operations
Significant experience in UNIX Operating system
Experience in UNIX shell scripting and PL/SQL
Military service should be completed for male candidate
İŞ TANIMI
We are seeking a Fixed IT Billing & Charging Operation Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to Fixed Billing & Charging Ops. Manager of Vodafone Turkey.
- Keeping systems within the minimum service failure time
- Day-to-Day Operational Activities of Billing & Charging Services
- Accountable for system performance, including quality capture and assessment and also taking necessary actions
- Perform deeply analysis and troubleshooting in case of emergency or operational needs
- Analysing the root cause of the incidents, and propose process improvements
- Responsible to solve cases in KPI for escalated tickets
- Perform periodic maintenance processes and works according to business requirements
- Regular security monitoring to identify any possible intrusions
- Familiar with KPI based working model
- To analyse technical specifications for the integration of new services
- Define and design backup architecture, which includes OS, DB, Application and Logs.