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Managed Security Services Operations Sr Specialist

Vodafone Telekomünikasyon A.Ş.

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Years of Experience

More than 3 years of experience

Department

Technology

Technology

Application Count

61 application

Job Type

Full-Time

Years of Experience

More than 3 years of experience

Application Count

61 application

Department

Technology

QUALIFICATIONS AND JOB DESCRIPTION

We are seeking a Managed Security Services Operations Senior Specialist with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to  Managed Security Services Manager of  Vodafone Turkey.

The accountabilities of this role are:

  •        Devices (Shared Vfnet Firewalls, ips, DDoS, vpn devices etc.)
  •         Accountable for resolving corporate customer incidents by configuring Customer security Equipments
  •         To response customer incident tickets on Service Desk within agreed KPI’s 
  •         To resolve customer incident tickets on Service Desk within agreed KPI’s
  •         To make customer request tickets on security systems approved by authorised personnel on Service Desk within agreed KPI’s
  •        To make root cause analysis and ensure permanent solutions for each ticket 
  •         Accountable for managing and operating all of the customer firewall devices (Checkpoint, Fortigate, Palo Alto). To ensure to have best service quality level defined in KPI’s
  •        Accountable for managing and operating of the customer shared and dedicated Forcepoint, proxy and ssl vpn services
  •        To inform and escalate core security device/system  problems to third level teams 
  •         Accountable for designing, planning, implementing and operating of the big corporate  customer’s security services 
  •         To work at customer side in case of urgent customer problems if necessary

What is it like to work at Vodafone? 


Working at Vodafone is all about helping people feel ready to benefit from new technology, bring the future to even the most remote places and thinking about technology that doesn’t exist yet. 

Here at Vodafone, we do amazing things to empower everybody to be confidently connected, that could be anything from providing superfast network speed for smartphones to making people’s lives easier with mobile payment, streaming music & video and connecting devices through internet of things. 


Vodafone is a place where you can bring your whole self to work as you start your career.

  •       Degree qualified in Engineering discipline preferably Telecommunication, Electronics, Electricity or Computer Science
  •        Fluent English
  •        Excellent problem solving skills
  •        Good troubleshooting skills
  •        Good team work and interpersonal skills
  •       Good communication skills
  •       Analytical thinking

  •       At least 4 years hands on experience in related departments
  •       Deep understanding of network security, including Firewall, vpn and ips, etc…
  •       Deep understanding & troubleshooting of TCP, UDP, IP and IP addressing / subnet masking / design
  •       Good understanding of IPS, IDS, Load Balancer
  •       Good understanding of Unix, Windows, Network Security
  •       Basic understanding of Routing protocols (BGP, OSPF, ISIS)
  •       Certification or accreditation in  CCNA, CCSA, CCSE, FNSE

Preferred Candidate

Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)

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About Vodafone: Every great brand stands for something and at Vodafone we exist to connect for a better future. At Vodafone, our people live the bran

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