Customer Accounts Specialist

VOTORANTİM ÇİMENTO SANAYİ VE TİCARET A.Ş

About us

As one of the leading multinational companies, Votorantim, founded in 1918, presents in more than 20 countries in following segments: cement, metals, steel, energy, pulp, agribusiness, finance, orange juice.

Votorantim Cimentos, which become prominent with its operational and management excellence, started its operations in Brazil in 1933. Votorantim Cimentos, is the strongest Company in Brazil and the 6th largest company in the cement sector. The company operates its business in America, Europe, Africa and Asia regions.

Job Description

Management of customer master data and job-site creation process, defining, monitoring and updating. Evaluation of the mandatory documents and periodically controlling. Management of SAP pricing process before billing, controlling, defining, modification and follow-up the approval process. Registration of the customer guarantee letters, follow-up of the renewals. Evaluation of the guarantee commission fees and completion of the necessary approvals. Management of the customer rebate-provision process on SAP, creation of the provision agreements, registration of the rebate invoices. The work is expected to be done in line with the Company’s health and safety, environment and quality policies & Company values, and beliefs.

To be worked at Head Office in Ankara, as “Customer Accounts Specialist” is expected to have the following qualifications: 

• Min bachelor’s degree in Administrative Sciences Department
• Strong analytical, follow-up and reporting skills, 
• Advanced problem-solving ability, being result-oriented, 
• Ability to use MS Office Tools, 
• Advanced communication skills,
• Knowledge of SAP is a plus,
• Proficiency in English knowledge
• No military obligation for male applicants

What We Offer

• Market competitive benefits,
• 20 days of vacation plus public holidays,
• Trust based working hours,
• Well engaged and diverse team made up of over 11 countries,
• Commitment for taking positive action on our carbon footprint, aka sustainability targets,
• Dedication for employees’ wellness with sport support, health checks etc.

Votorantim Cimentos is an organization committed to “Diversity & Inclusion” and regarding this mindset we don’t discriminate neither candidates nor employees whether their age, gender etc. We define diversity as having an open mind to respect different ideas, opinions and identity, making us, in fact, complete.