Sales Support Team Leader

Webasto Thermo Comfort İklimlendirme Sistemleri Tic.Ltd.Şti.

Job Descriptions:

• Responsible for managing a well-functioning Sales Order Management and Sales Support Service for Region MEA
• Managing sales orders starting from receiving of orders until delivery to the Local, Export Customers and Webasto Subsidiaries customer
• Ensure and operate all export sales operations(documentation, invoicing, customs procedure etc)
• Establish coordination and communication among other functional departments such as planning, production and purchasing in order to ensure efficiency of order processing period
• Provide high quality customer support for ensuring smooth flow of various inquiries
• In alignment with global business strategy, implementation/developing of new processes in coordination with Global Process Leaders (UNITE/SAP project)
• Prepare and distribute periodicalsales forecastingreports within the coordination of sales department
• Prepare and distribute periodical order planning to related department
• Perform and contribute tointercompany sales activities
• Lead sales support team members to ensure maximum performance and customer satisfaction
• Monitor and improve Customer Delivery Performance

Qualifications:

• Bachelor’s degree
• At least 7 years of experience in related field
• Excellent command of written and verbal English
• Advanced knowledge of MS Office and ERP/CRM Programs
• Proactive, dynamic, challenging team player with perfect communication skills
• Excellent reporting and presentation skills
• Analytical, creative and strategic minded with good follow-up ability,
• Customer oriented and able to take initiative
• Military service must be completed
• Driving license B
• No restriction for travelling domestic and foreign countries