Recruitment & Talent Management Specialist

WEBHELP ÇAĞRI MERKEZİ VE MÜŞTERİ HİZMETLERİ A.Ş.

ABOUT WEBHELP 

One of the leading brands in its industry, Webhelp designs and manages human-oriented customer experiences in today's digital world. Providing service with more than 120 thousand employees in 60 countries around the world, Webhelp continues to make a difference in customer service management and experience with more than 14 thousand employees in 7 cities in Turkey, mainly Istanbul, Izmir, Ankara and Van 

Requirements:

• Bachelor’s degree, preferably in Industrial Engineering or similar related field
• Advanced level of English both oral and written
• At least 1-2 years of experience in recruitment and talent management
• Solid experience in managing the end-to-end recruitment process from sourcing to onboarding, internal talent management processes
• Having positive approach and able to work with team
• Having strong stakeholder and client management

Job Description:

• Manage the end-to-end recruitment process from requisition approval to offer acceptance across the designated region
• Taking active role in talent management processes and assessments applications
• Acting as the organization's expert on talent attraction, providing expert advice and support to the business.
• Identify, attract, and engage with the best talent, from sourcing and referrals
• Conducting young talent programs (Management Trainee & Internship)
• Managing key stakeholder relationships (partners, consultants) as a trusted partner and valued advisor.
• Improve hiring practices by using new methods or channels, and implement a highly data-driven approach to optimize the speed and efficiency of talent attraction
• Build talent pipeline by identifying the best pools of talent, connecting with relevant communities, proactive reach outs and, or attending relevant events
• Monitor market trends in hiring practices and ensure our strategy is competitive within the market
• Leading new projects and initiatives to improve the recruiting process.