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Product Specialist

Wyser

İlan yayından kaldırılmıştır!
İstanbul(Avr.), İstanbul(Asya)

Remote

Remote

İlan yayından kaldırılmıştır!

Job Type

Full-Time

Position Level

Specialist

Department

IT

IT

Application Count

56 application

Job Type

Full-Time

Position Level

Specialist

Application Count

56 application

Department

IT

QUALIFICATIONS AND JOB DESCRIPTION

Wyser is the international company within Gi Group in charge of searching for and selecting specialized middle and senior management.


We are looking for a 'Product Specialist' for our global client of financial industry.


Responsibilities


Identifying the best solution based on the details for complex and escalated issues raised by customers and ensuring that it is completed within the SLA.


Analysing clients’ needs and transform them into tasks. And working closely with related departments until delivery.


Providing technical assistance for new integration process for any party involved.


Providing technical assistance for questions and problems.


Following up with customers to ensure full resolution of issues.


Preparing the needed reports within the company, for banks and customers.


Support the payment gateway outsource / license products.


Preparing documents for new features and providing product trainings for the customers and the support team.


Qualification


Minimum 2 years of experience in preferably in payment systems, PSP companies, e -commerce or fintech companies.


Software support specialist or integration specialist experience and a proven track record of delivering quality customer technical support.


Ability and willingness to work as a part of team.


Stress and problem management capabilities.


Good planning and organizing abilities.


Openness to continuous acquisition of new skills and competencies, as well as to improve existing.


Preferred Candidate

More than 3 years of experience
Bachelor’s(Graduate)
English(Reading : Good, Writing : Good, Speaking : Good)

Ürün Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Ürün Uzmanı Ürün Uzmanı Maaşları Ürün Uzmanı Nasıl Olunur? Ürün Uzmanı Nedir? Ürün Uzmanı İş İlanları
Wyser

Finansal Hizmetler

Hakkımızda

Wyser is the international company within Gi Group in charge of searching for and selecting specialized middle and senior management. The value proposition of Wyser is hinged on five strategic keystones: - International model: presence in 3 continents (Europe, America, Asia); cross country solutions; international mobility; international partnership - Consulting approach to recruitment (customer analysis; need analysis; ad hoc design; implementation; international project coordination) - Specialization by job families (know how and value generation) and sub-specialization by industries - Structured global methodology to be customized depending on Clients needs - Candidate management strategy oriented to build a long-lasting partnership with the key candidates We are part of Gi Group, one of the major players on the international scene in the field of services specially dedicated to labour market development.SpecialtiesRecruitment consulting projects on the organization side, Market mapping, Search & Selection

Wyser is the international company within Gi Group in charge of searching for and selecting specialized middle and senior management. The value proposition of Wyser is hinged on five strategic keystones: - International model: presence in 3 continents (Europe, America, Asia); cross country solutions; international mobility; international partnership - Consulting approach to recruitment (customer analysis; need analysis; ad hoc design; implementation; international project coordination) - Specialization by job families (know how and value generation) and sub-specialization by industries - Structured global methodology to be customized depending on Clients needs - Candidate management strategy oriented to build a long-lasting partnership with the key candidates We are part of Gi Group, one of the major players on the international scene in the field of services specially dedicated to labour market development.SpecialtiesRecruitment consulting projects on the organization side, Market mapping, Search & Selection

Şirket Sayfasına Git

İlgini Çekebilecek İlanlar

Ürün Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Ürün Uzmanı Ürün Uzmanı Maaşları Ürün Uzmanı Nasıl Olunur? Ürün Uzmanı Nedir? Ürün Uzmanı İş İlanları