Call Center Agent

Yemeksepeti

Since our establishment in 2001, we really care about the satisfaction of our business partners and colleagues, especially our users.

As we continue to serve as Turkey's first online food ordering platform, we also offer grocery shopping within minutes with Yemeksepeti Banabi and quick commerce options from people’s local neighborhood markets and shops via Yemeksepeti Mahalle.

Yemek.com is also a Yemeksepeti establishment. We deliver delicious recipes, new discoveries and videos and various contents to millions of users everyday.

We continue to work on our native payment system with Yemeksepeti Pay.

In 2015, we became a part of Delivery Hero, the world’s largest online food and grocery ordering platform and since then we kept on growing and getting stronger.

We continue to produce new technologies every day, digitalize our business partners, believe in a strong corporate culture with our young and dynamic team, work with transparency as a principle, and work with all our strength for the success and achievements of every party we are in touch.

We are a big family with our millions of users who are more crowded than the population of most countries, tens of thousands of business partners and service points in 81 cities, and a team of ten thousand employees who successfully represent our young and dynamic brand.

We are looking forward to see you!

Yemeksepeti is with you, If it’s in your mind, it’s at your door!

REQUIREMENT LIST

• At least 2 years of university education,
• Excellent level of written and spoken English,
• Having excellent computer skills,
• Ability to multi-task and work on multiple areas,
• Adopting teamwork mindset,
• Having confident in tone and confident,
• Able to work on shifts,
• Able to think quickly and make the right decision.

RECIPE OF THE JOB

• Will deal with requests and complaints from users and restaurants
• Being able to track orders
• Working from home will not be a problem.

WHAT IS ON THE MENU?

• Turkey's largest online delivery platform, which has been training future managers and industry leaders for 20 years and giving them the chance to fulfill a career in one of the country's strongest companies and brands.
• A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
• Rich information flows that you can follow with the employees of Delivery Hero companies who are in 43 different countries in the world. Numerous online training platforms that you can access to improve yourself 
• Opportunity for our successful employees to develop their careers in different departments and gain new competencies in line with their abilities and opportunities over time. 
• The Yemeksepeti family! Always smiling and high communication skills!
•  A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
• A comprehensive private health insurance that will never let you down when you need it!
• A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!