{"id":1312,"date":"2009-12-02T02:00:00","date_gmt":"2009-12-02T00:00:00","guid":{"rendered":"http:\/\/92.45.35.169\/aveada-ik-yonetimi\/"},"modified":"2024-07-03T14:57:47","modified_gmt":"2024-07-03T11:57:47","slug":"aveada-ik-yonetimi","status":"publish","type":"post","link":"https:\/\/www.kariyer.net\/kariyer-rehberi\/aveada-ik-yonetimi\/","title":{"rendered":"Avea’da \u0130K Y\u00f6netimi"},"content":{"rendered":"

Telekom liderlerinden Avea’da \u0130K y\u00f6netimi, s\u00fcrekli e\u011fitim ve geli\u015fim vizyonuyla, \u015fekilleniyor. Yeni mezun i\u015fe al\u0131m\u0131 da bu y\u00fczden en \u00e7ok \u00f6nem verilen konular\u0131n ba\u015f\u0131nda geliyor. Gen\u00e7lerin potansiyelleri k\u0131rm\u0131z\u0131 ku\u015fak program\u0131yla a\u00e7\u0131\u011fa \u00e7\u0131karken, \u00e7al\u0131\u015fanlar\u0131n geli\u015fimi Aveakamp\u00fcs ile sa\u011flan\u0131yor. \u0130deavea ve Kampavea gibi programlar da yetenek ak\u0131\u015f\u0131n\u0131 s\u00fcrekli k\u0131l\u0131yor. Bir telekom liderinin \u0130K y\u00f6netimini merak ediyorsan\u0131z, i\u015fte yan\u0131tlar…<\/p>\n

\"\"2004 y\u0131l\u0131nda kurulan Avea, 12 milyonu a\u015fk\u0131n aboneye sahip T\u00fcrkiye’nin lider GSM operat\u00f6rlerinden. \u00c7al\u0131\u015fan\u0131na s\u00fcrekli yat\u0131r\u0131m yapan Avea’n\u0131n s\u00fcrekli b\u00fcy\u00fcyen, geli\u015fen ekibinin arkas\u0131nda 45 ki\u015filik kalabal\u0131k bir \u0130nsan Kaynaklar\u0131 ekibi var. Avea \u0130nsan Kaynaklar\u0131 Grubu Direkt\u00f6r\u00fc \u015eeng\u00fcl Demircan, i\u015fe al\u0131m, staj s\u00fcre\u00e7leri ve Avea’ya \u00f6zel \u0130K projeleri hakk\u0131ndaki detayl\u0131 bilgileri verdi.

\u015eirketinizin merkez d\u0131\u015f\u0131nda yap\u0131lanmalar\u0131 var m\u0131?<\/strong>
Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fcm\u00fcz Ma\u00e7ka’da, Teknoloji Merkezimiz Teknopark \u00dcmraniye’de ve M\u00fc\u015fteri Hizmetleri Merkezimiz G\u00fcne\u015fli’de olmak \u00fczere \u0130stanbul’da \u00fc\u00e7 ayr\u0131 noktada bulunuyoruz. Ankara Ahlatl\u0131bel, \u0130zmir, Trabzon ve Adana B\u00f6lge M\u00fcd\u00fcrl\u00fcklerimiz ile \u0130zmir, Erzurum, Diyarbak\u0131r ve Samsun Santral Binalar\u0131m\u0131z T\u00fcrkiye genelinde etkin ve h\u0131zl\u0131 hizmet vermemizi sa\u011fl\u0131yor. Ayr\u0131ca Erzincan’da da bir \u00c7a\u011fr\u0131 Merkezimiz bulunuyor.

\u0130K grubunuzda kendi i\u00e7inde g\u00f6rev ayr\u0131mlar\u0131 var m\u0131? <\/strong>\u0130nsan Kaynaklar\u0131 grubumuzda alt\u0131 farkl\u0131 birim olarak \u00e7al\u0131\u015f\u0131yoruz. Bunlar; M\u00fc\u015fteri Y\u00f6netimi, Yetenek Y\u00f6netimi ve E\u011fitim, Operasyon ve Bordrolama, \u0130\u015fe Al\u0131m, \u0130\u00e7 \u0130leti\u015fim ve Organizasyonel Geli\u015fim.<\/p>\n

Hangi konularda \u0130K dan\u0131\u015fmanl\u0131\u011f\u0131 al\u0131yorsunuz?<\/strong>
Bize fayda sa\u011flayaca\u011f\u0131na inand\u0131\u011f\u0131m\u0131z, global \u00f6rneklerde ihtiya\u00e7 duydu\u011fumuz konularda dan\u0131\u015fmanl\u0131k almaya a\u00e7\u0131\u011f\u0131z. \u0130\u015fe al\u0131m, kurum i\u00e7i ara\u015ft\u0131rmalar ve s\u00fcre\u00e7 ve organizasyon yap\u0131land\u0131rma konular\u0131 dan\u0131\u015fmanl\u0131k hizmeti al\u0131yoruz.<\/p>\n

2008 y\u0131l\u0131nda yo\u011fun olarak i\u015fe al\u0131m yapt\u0131\u011f\u0131n\u0131z ekipleriniz hangileri oldu?<\/strong>
Ge\u00e7ti\u011fimiz y\u0131l i\u015fe al\u0131mlar\u0131n y\u00fczde 70’i \u00e7a\u011fr\u0131 merkezi operasyonumuzda m\u00fc\u015fteri temsilcisi rolleri. Geri kalan al\u0131mlar\u0131m\u0131z ise a\u011f\u0131rl\u0131kl\u0131 olarak sat\u0131\u015f grubumuzda sat\u0131\u015f uzman\u0131 rolleri ve teknoloji grubumuzda teknisyen ve m\u00fchendis rolleri.<\/p>\n

\u0130\u015fe al\u0131mda arad\u0131\u011f\u0131n\u0131z \u00f6zellikler neler?<\/strong>
\u0130\u015fe alaca\u011f\u0131m\u0131z adaylarda arad\u0131\u011f\u0131m\u0131z ortak \u00f6zellikler, pozisyonun gerektirdi\u011fi tecr\u00fcbe ve yetkinliklerle beraber \u015firketimizin kurum k\u00fclt\u00fcr\u00fc ve de\u011ferleriyle uyumlu ki\u015filik \u00f6zelliklerine sahip olunmas\u0131. \u0130\u015fe al\u0131m s\u00fcrecimizi ihtiya\u00e7lar\u0131m\u0131za g\u00f6re 3 farkl\u0131 y\u00f6ntemle y\u00f6netiyoruz. Bunlar; tecr\u00fcbeli personel i\u015fe al\u0131m\u0131, yeni mezun ve stajyer i\u015fe al\u0131m\u0131, toplu i\u015fe al\u0131m.
\u0130\u015fe al\u0131m s\u00fcreciniz nas\u0131l i\u015fliyor?
Tecr\u00fcbeli personel i\u015fe al\u0131m s\u00fcreci avea.com.tr ve Kariyer.net arac\u0131l\u0131\u011f\u0131yla ilan yay\u0131nlanmas\u0131yla ba\u015fl\u0131yor. Ba\u015fvurular\u0131n incelenmesi, telefon m\u00fclakat\u0131, se\u00e7ilen adaylar\u0131n \u0130K ve ilgili b\u00f6l\u00fcm y\u00f6neticimizle y\u00fcz y\u00fcze m\u00fclakat\u0131, ilgili test ve envanterlerin uygulamas\u0131, se\u00e7ilen adaylar\u0131n bir \u00fcst y\u00f6netici m\u00fclakat\u0131yla devam ediyor. Teklif yap\u0131lacak adaya referans kontrol\u00fc ve maa\u015f \u00e7al\u0131\u015fmas\u0131n\u0131n yap\u0131lmas\u0131 ve yaz\u0131l\u0131 i\u015f teklifi sunumu ile s\u00fcre\u00e7 sonu\u00e7lan\u0131yor. Bizim i\u00e7in s\u00fcre\u00e7 y\u00f6netimi kadar kritik olan bir di\u011fer konu da s\u00fcrecin sonunda t\u00fcm adaylar\u0131m\u0131za ba\u015fvuru sonu\u00e7lar\u0131yla ilgili geri d\u00f6n\u00fclmesi.<\/p>\n

\u0130\u015fe al\u0131mda her aday\u0131n mutlaka ge\u00e7ti\u011fi a\u015famalar neler?<\/strong>
Genel m\u00fclakat, ki\u015filik envanteri, yetkinlik bazl\u0131 m\u00fclakat ve referans kontrol\u00fc i\u015fe al\u0131m\u0131n olmazsa olmazlar\u0131. G\u00f6revin niteli\u011fine g\u00f6re genel yetenek ve \u00e7e\u015fitli beceri testlerini de uyguluyoruz. \u00d6rne\u011fin; yeni mezun ve sat\u0131\u015f y\u00f6neticisi rolleri i\u00e7in de\u011ferlendirme merkezi uygulamas\u0131 da yap\u0131yoruz.
Oryantasyon e\u011fitimlerinizin i\u015fleyi\u015f s\u00fcrecinden bahseder misiniz?
Oryantasyonu bir s\u00fcre\u00e7 olarak ele al\u0131yoruz. Ki\u015finin i\u015fe ba\u015flad\u0131\u011f\u0131 ilk g\u00fcnle deneme s\u00fcresinin tamamland\u0131\u011f\u0131 ikinci ay sonuna kadarki s\u00fcre\u00e7, \u00e7al\u0131\u015fan\u0131n kuruma adaptasyonu i\u00e7in yo\u011fun destek verdi\u011fimiz d\u00f6nem oluyor. Oryantasyon s\u00fcrecimize 3 g\u00fcnl\u00fck bir e\u011fitimle ba\u015fl\u0131yoruz. Bu e\u011fitimin i\u00e7eri\u011fi Avea’n\u0131n genel tan\u0131t\u0131m\u0131, Avea b\u00fcnyesinde bulunan gruplar\u0131n sunumlar\u0131, kayna\u015fmay\u0131 sa\u011flay\u0131c\u0131 oyunlar, tarifeler, gsm teknolojisi, bilgi g\u00fcvenli\u011fi gibi tan\u0131t\u0131c\u0131 b\u00f6l\u00fcmlerden olu\u015fuyor. Son g\u00fcn \u00e7a\u011fr\u0131 merkezi ziyaretiyle “M\u00fc\u015fterimin Sesi” uygulamas\u0131na kat\u0131lmalar\u0131. \u0130\u015fe ba\u015flad\u0131\u011f\u0131 ilk g\u00fcn yeni \u00e7al\u0131\u015fana \u00e7al\u0131\u015ft\u0131\u011f\u0131 grupta en az 6 ay k\u0131demi olan ba\u015fka bir \u00e7al\u0131\u015fan “Buddy” olarak atan\u0131yor ve her konuda yeni \u00e7al\u0131\u015fan\u0131n yol g\u00f6stereni ve yard\u0131mc\u0131s\u0131 oluyor. Ayr\u0131ca, oryantasyondan bir ay sonra “Oryantasyon Takip” isimli bir ek program daha d\u00fczenleniyor. Bu bir g\u00fcnl\u00fck e\u011fitim, i\u015f y\u00f6netimi sim\u00fclasyonuyla ba\u015flay\u0131p, e\u011fitimde \u0130K sistemleriyle ilgili detayl\u0131 bilgiler veriliyor. Bir ay\u0131n\u0131 tamamlayan \u00e7al\u0131\u015fan\u0131m\u0131za s\u00fcre\u00e7 ve uygulamalar\u0131m\u0131zla ilgili daha detay bilgilendirme yapmak ve onlar\u0131n bu s\u00fcre i\u00e7inde sormak istedi\u011fi konulara a\u00e7\u0131kl\u0131k getirmek en \u00f6nemli hedefimiz.<\/p>\n

\u00c7al\u0131\u015fanlar\u0131n\u0131z\u0131n e\u011fitim ihtiya\u00e7lar\u0131n\u0131 nas\u0131l tespit ediyorsunuz?<\/strong>
Sene ba\u015f\u0131nda performans de\u011ferlendirmeyle ili\u015fkilendirilen bireysel geli\u015fim ihtiya\u00e7lar\u0131, y\u00f6neticilerle g\u00f6r\u00fc\u015f\u00fclerek elde edilen fonksiyonel talepler, geli\u015fim merkezinden \u00e7\u0131kan aksiyonlar, \u015firket ve \u0130K stratejilerinden beslenen kurumsal ve k\u00fclt\u00fcrel geli\u015fim ihtiya\u00e7lar\u0131n\u0131 birle\u015ftiriyoruz. E\u011fitim-geli\u015fim politikam\u0131z ve b\u00fct\u00e7emiz \u00e7er\u00e7evesinde yapt\u0131\u011f\u0131m\u0131z analizler sonucunda her \u00e7al\u0131\u015fan\u0131n senelik bireysel geli\u015fim plan\u0131n\u0131 olu\u015fturarak kendisiyle payla\u015f\u0131yoruz.

En \u00e7ok hangi alanlarda e\u011fitimler ger\u00e7ekle\u015ftiriyorsunuz?<\/strong>
2008 y\u0131l\u0131nda \u00e7al\u0131\u015fanlar\u0131m\u0131z i\u00e7 ve d\u0131\u015f kaynakl\u0131 ki\u015fi ba\u015f\u0131 59 saat e\u011fitim ald\u0131lar. Avea’n\u0131n \u00e7al\u0131\u015fanlar\u0131na ve payda\u015flar\u0131na sundu\u011fu t\u00fcm geli\u015fim faaliyetlerini AveaKamp\u00fcs \u00e7at\u0131s\u0131 alt\u0131nda topluyoruz: www.aveakampus.com<\/a>. Kampus b\u00fcnyesinde, 6 okul bulunuyor ve her biri ana bir geli\u015fim kategorisini adresliyor. Y\u00f6netim, ki\u015fisel geli\u015fim, fonksiyonel geli\u015fim, sat\u0131\u015f, teknoloji ve yabanc\u0131 dil okullar\u0131. Y\u00f6netici geli\u015fim ve liderlik i\u00e7in geli\u015ftirdi\u011fimiz “Y\u00f6netim Yolu” okulu ile y\u00f6neticileri y\u00f6netici olmadan geli\u015ftirmeye ba\u015fl\u0131yoruz. Fonksiyonel geli\u015fimin alt\u0131nda t\u00fcm fonksiyonlara verilen genel e\u011fitimlerin yan\u0131s\u0131ra baz\u0131 fonksiyonlar\u0131m\u0131za da \u00f6zel e\u011fitim okullar\u0131 geli\u015ftirdik: Avea Teknoloji Okulu ve Avea Sat\u0131\u015f Okulu gibi. Y\u00f6netim geli\u015ftirme faaliyetlerimiz kapsam\u0131nda 2008 y\u0131l\u0131 ortas\u0131nda ba\u015flatt\u0131\u011f\u0131m\u0131z “Lider Ko\u00e7lu\u011fu” program\u0131 \u00e7ok \u00f6nemli bir yer te\u015fkil ediyor. Bug\u00fcne kadar, 107 y\u00f6neticimiz d\u0131\u015far\u0131dan se\u00e7ti\u011fimiz 15 ko\u00e7 ile 1.211 saat birebir ko\u00e7luk ald\u0131lar.<\/p>\n

K\u0131rm\u0131z\u0131 Ku\u015fak program\u0131n\u0131zdan bahseder misiniz? <\/strong>Yeni mezun ve stajyer al\u0131mlar\u0131m\u0131z\u0131 “K\u0131rm\u0131z\u0131 Ku\u015fak Program\u0131”yla yap\u0131yoruz. “K\u0131rm\u0131z\u0131 Ku\u015fak Program\u0131” , \u00fcniversiteli gen\u00e7leri ger\u00e7ek i\u015f d\u00fcnyas\u0131 tecr\u00fcbeleri ve farkl\u0131 e\u011fitim programlar\u0131yla profesyonel hayata haz\u0131rlamak, onlara yenilik\u00e7i fikirlerini hayata ge\u00e7irebilecekleri teknolojik bir altyap\u0131 sunmak. Hem Avea’da hem de i\u015f ortaklar\u0131m\u0131zda \u00e7e\u015fitli i\u015f ve staj f\u0131rsatlar\u0131 i\u00e7in \u00f6ncelikle de\u011ferlendirilecek bir yetenek havuzu olu\u015fturmak \u00fczere tasarlad\u0131\u011f\u0131m\u0131z bir program. K\u0131rm\u0131z\u0131 Ku\u015fak Program\u0131m\u0131z \u00e7at\u0131s\u0131 alt\u0131nda farkl\u0131 tercihleri olan \u00fcniversite \u00f6\u011frencilerini farkl\u0131 y\u00f6nlerde geli\u015ftirmeye y\u00f6nelik iki ayr\u0131 proje geli\u015ftirdik: “Kampavea” ve “\u0130deavea”. Kampavea; gelece\u011fin y\u00f6neticilerini ke\u015ffetmeyi hedefleyen, 4 g\u00fcn s\u00fcren bir kamp ortam\u0131nda \u015fehir d\u0131\u015f\u0131nda ger\u00e7ekle\u015ftirilen kapsaml\u0131 bir vaka \u00e7al\u0131\u015fmas\u0131. \u0130deavea ise, gen\u00e7lerimize gelece\u011fin katma de\u011ferli servislerini proje y\u00f6netimi temelinde kurduklar\u0131 tak\u0131mlarla hayata ge\u00e7irebilme olana\u011f\u0131 sa\u011flayan uzun soluklu bir proje yar\u0131\u015fmas\u0131. Her iki projemizde de farkl\u0131 fonksiyonlarda \u00e7al\u0131\u015fan \u015firket y\u00f6neticilerimiz, K\u0131rm\u0131z\u0131 Ku\u015fak gen\u00e7lerimize bilgileri ve tecr\u00fcbelerini aktard\u0131klar\u0131 y\u00f6nlendirmeleriyle ko\u00e7luk yaparak yol g\u00f6sterdiler, s\u00fcre\u00e7 boyunca profesyonel destek verdiler.  <\/p>\n

K\u0131rm\u0131z\u0131 Ku\u015fak se\u00e7im s\u00fcreciniz nas\u0131l i\u015fliyor?\"\"<\/strong>
Avea K\u0131rm\u0131z\u0131 Ku\u015fak Program\u0131’na 2008 y\u0131l\u0131nda 119 farkl\u0131 \u00fcniversiteden 5 bin 500, 2009 y\u0131l\u0131nda 139 farkl\u0131 \u00fcniversiteden 8 bin 529 ba\u015fvuru ald\u0131k. K\u0131rm\u0131z\u0131 Ku\u015fak se\u00e7im s\u00fcreci,  internet ortam\u0131nda genel yetenek s\u0131nav\u0131 uygulanmas\u0131, ba\u015fvurular\u0131n detayl\u0131 incelenmesi ve \u0130nsan Kaynaklar\u0131 temsilcisiyle beraber di\u011fer b\u00f6l\u00fcmlerden y\u00f6neticilerimizin kat\u0131l\u0131m\u0131yla yap\u0131lan grup \u00e7al\u0131\u015fmas\u0131 ve panel m\u00fclakat\u0131yla sonu\u00e7lan\u0131yor. 2008 y\u0131l\u0131nda 1.147, 2009 y\u0131l\u0131nda ise 1.262 aday ile genel merkezimizde y\u00fczy\u00fcze grup \u00e7al\u0131\u015fmas\u0131 ger\u00e7ekle\u015ftirildi. Panel m\u00fclakatlar sonucu 2008 y\u0131l\u0131nda 681 ve 2009 y\u0131l\u0131nda 739 ki\u015fi “K\u0131rm\u0131z\u0131 Ku\u015fak” se\u00e7ildi.

Stajyer al\u0131mlar\u0131n\u0131z\u0131 ne zaman yap\u0131yorsunuz?<\/strong> 
Stajyer al\u0131mlar\u0131m\u0131z\u0131 yukar\u0131da bahsettigimiz K\u0131rm\u0131z\u0131 Ku\u015fak Program\u0131yla yap\u0131yoruz. Staj program\u0131m\u0131z Haziran ve Eyl\u00fcl aylar\u0131 aras\u0131nda 6’\u015far haftal\u0131k iki d\u00f6nemde staj program\u0131ndan olu\u015fuyor. Her stajyere ba\u011fl\u0131 oldu\u011fu y\u00f6netici taraf\u0131ndan bir proje sorumlulu\u011fu veriliyor. 6 haftal\u0131k staj s\u00fcresi bitiminde her stajyerden proje \u00e7al\u0131\u015fmalar\u0131n\u0131 ve sonu\u00e7lar\u0131n\u0131 \u00e7al\u0131\u015ft\u0131\u011f\u0131 birim ve \u0130K y\u00f6neticilerine sunmas\u0131 bekleniyor. Ayr\u0131ca stajyerlerimiz, Avea ve GSM sekt\u00f6r\u00fcn\u00fcn tan\u0131t\u0131ld\u0131\u011f\u0131 2 g\u00fcnl\u00fck bir oryantasyon program\u0131na kat\u0131larak kendilerine verilen online e\u011fitimlerin yan\u0131s\u0131ra staj s\u00fcresi i\u00e7inde 1 g\u00fcnl\u00fck profesyonel i\u015f ya\u015fam\u0131 ile ilgili ayr\u0131 bir e\u011fitim olana\u011f\u0131 sa\u011flan\u0131yor.

\u00c7al\u0131\u015fanlar\u0131n\u0131za kurum k\u00fclt\u00fcr\u00fcn\u00fcz\u00fc benimsetmek i\u00e7im yapt\u0131\u011f\u0131n\u0131z \u00e7al\u0131\u015fmalar neler?<\/strong>Aveal\u0131 olman\u0131n temelinde mutluluk, gurur ve ba\u011fl\u0131l\u0131kla her ge\u00e7en g\u00fcn yeni ba\u015far\u0131lara imza atma iste\u011fimiz yat\u0131yor. Yenilik\u00e7i fikirler ve de\u011ferler k\u00fclt\u00fcr\u00fcm\u00fcz\u00fc y\u00f6n ve hedef birli\u011fi, ileti\u015fim ve s\u00fcrekli geli\u015fimle destekliyor ve g\u00fc\u00e7lendiriyoruz. \u00c7al\u0131\u015fanlar\u0131m\u0131za verdi\u011fimiz de\u011feri ve sosyal sorumluluk anlay\u0131\u015f\u0131m\u0131z\u0131 misyonumuzun temel ta\u015flar\u0131ndan biri olarak g\u00f6r\u00fcyoruz. Her ge\u00e7en g\u00fcn T\u00fcrkiye’nin kalk\u0131nmas\u0131na katk\u0131da bulunmak ve i\u00e7inde bulundu\u011fumuz toplumun ya\u015fam\u0131na b\u00fcy\u00fck de\u011fer yaratan projeler ger\u00e7ekle\u015ftirmek i\u00e7in \u00e7al\u0131\u015f\u0131yoruz. \u0130K y\u00f6netimi politikalar\u0131m\u0131z\u0131n temelinde \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n kendilerini Avea’da mutlu ve de\u011ferli hissetmelerini sa\u011flamak yer al\u0131yor. Bu kapsamda kat\u0131l\u0131mc\u0131 bir y\u00f6netim yakla\u015f\u0131m\u0131n\u0131 benimsiyor, \u015firketimizin hedef ve stratejilerini  y\u00f6neticilerimizin katk\u0131s\u0131yla belirleyip, t\u00fcm \u00e7al\u0131\u015fanlar\u0131m\u0131zla payla\u015f\u0131yoruz. \u0130K olarak son \u00fc\u00e7 y\u0131lda Avea K\u00fclt\u00fcr\u00fc’n\u00fc derinle\u015ftirmeye ve yaymaya d\u00f6n\u00fck \u00f6nemli ad\u0131mlar att\u0131k. \u00d6zellikle ortak bir y\u00f6netim k\u00fclt\u00fcr\u00fc olu\u015fturmak ad\u0131na ger\u00e7ekle\u015ftirdi\u011fimiz \u00e7al\u0131\u015fmalar\u0131n kurum k\u00fclt\u00fcr\u00fcm\u00fcz \u00fczerindeki etkilerini net olarak g\u00f6rebiliyoruz. Y\u00f6netim geli\u015ftirme programlar\u0131, lider ko\u00e7lu\u011fu s\u00fcreci, marka program\u0131 kapsam\u0131nda ger\u00e7ekle\u015ftirdi\u011fimiz e\u011fitimler gibi \u00e7al\u0131\u015fmalar\u0131n etkisi, hem payla\u015ft\u0131\u011f\u0131m\u0131z \u00e7al\u0131\u015fma ortam\u0131na yans\u0131malar\u0131yla hem de 2008 sonunda yapt\u0131\u011f\u0131m\u0131z \u00e7al\u0131\u015fan memnuniyeti anketinde kurum k\u00fclt\u00fcr\u00fc boyutundaki art\u0131\u015fla \u00f6l\u00e7\u00fclebiliyor. Aveal\u0131lar\u0131n geribildirimleri t\u00fcm \u00e7al\u0131\u015fmalar\u0131m\u0131z\u0131n \u00f6z\u00fcn\u00fc olu\u015fturuyor.

Siz ne zamand\u0131r Avea’da g\u00f6rev yap\u0131yorsunuz?<\/strong>
\u015eubat 2007’de Avea ailesine kat\u0131ld\u0131m.

G\u00f6reve ba\u015flad\u0131\u011f\u0131n\u0131zda ilk ilgilendi\u011finiz, \u00f6ncelik verdi\u011finiz konu veya konular ne oldu?<\/strong>
Ba\u015far\u0131lar\u0131n ancak iyi bir ekiple elde edildi\u011fini d\u00fc\u015f\u00fcn\u00fcyorum. \u015eirket ve y\u00f6netim seviyesinde \u0130K ile ilgili mevcut alg\u0131 ve beklentileri ilk irdeledi\u011fim konular oldu. Paralelinde ekibin organizasyon yap\u0131s\u0131, s\u00fcre\u00e7leri ve becerilerinin bu ihtiya\u00e7lar\u0131 ne kadar kar\u015f\u0131lad\u0131\u011f\u0131n\u0131 de\u011ferlendirdim. Sonu\u00e7 olarak, \u015eubat-Haziran aylar\u0131 aras\u0131nda hem yeni organizasyonu hem de ekip arkadaslar\u0131m\u0131z\u0131n yeni g\u00f6revlerini belirleyerek yeni \u00e7al\u0131\u015fma modelimizi Haziran ortas\u0131nda t\u00fcm \u015firketle payla\u015ft\u0131m. Bu de\u011fi\u015fiklikteki temel hedefimiz h\u0131zl\u0131 bir b\u00fcy\u00fcme s\u00fcrecinden ge\u00e7en organizasyonumuzun nitelikli kadro ihtiyac\u0131n\u0131 kar\u015f\u0131layacak g\u00fc\u00e7l\u00fc bir i\u015fe al\u0131m ekibi kurmakt\u0131. Paralelinde \u0130\u00e7 M\u00fc\u015fteri Y\u00f6netim ekiplerini g\u00fc\u00e7lendirerek \u00e7al\u0131\u015fanlara daha yak\u0131n \u0130K anlay\u0131\u015f\u0131n\u0131 hayata ge\u00e7irdik. Ayr\u0131ca \u0130K operasyonlar\u0131n\u0131n kalitesini otomasyon deste\u011fiyle geli\u015ftirip, m\u00fc\u015fteri odakl\u0131l\u0131k yap\u0131m\u0131z\u0131 kuvvetlendirdik.

Neden \u0130K alan\u0131nda \u00e7al\u0131\u015fmay\u0131 se\u00e7tiniz?<\/strong>
End\u00fcstri m\u00fchendisli\u011fi e\u011fitimi ald\u0131m. \u00d6\u011frenimim s\u0131ras\u0131nda \u00e7al\u0131\u015ft\u0131\u011f\u0131m yerlerde b\u00fct\u00fcn kaynaklar\u0131n etkin ve verimli y\u00f6netiminin belli modeller benimsenerek kestirebilir sonu\u00e7larla planlanmas\u0131n\u0131n m\u00fcmk\u00fcn oldu\u011funu g\u00f6rd\u00fcm. Konu \u0130K’ya geldi\u011findeyse \u00e7ok daha farkl\u0131 ilave becerilerin kullan\u0131lmas\u0131 gereklili\u011fi beni bu alana \u00e7ekti. Sahip oldu\u011fumu d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcm b\u00fct\u00fcn bu bilgi, beceri ve yetkinlikleri zaman i\u00e7erisinde farkl\u0131 boyutlara ta\u015f\u0131yarak hi\u00e7 s\u0131k\u0131lmadan \u00e7al\u0131\u015fabilece\u011fim bir alan olarak \u0130K tercih ettim.

\u0130\u015finizle ilgili en sevdi\u011finiz \u015fey nedir? <\/strong>Bug\u00fcn yapt\u0131\u011f\u0131m i\u015flerin \u015firketin uzun ve orta vadeli hedeflerine ula\u015fmas\u0131n\u0131 sa\u011flayacak m\u00fcdahalelere d\u00f6n\u00fc\u015ft\u00fc\u011f\u00fcn\u00fc g\u00f6rmek.<\/p>\n

Avea K\u0131rm\u0131z\u0131 Ku\u015fak Projesi’yle ilgili detayl\u0131 bilgi i\u00e7in a\u015fa\u011f\u0131daki link’e t\u0131klayabilirsiniz.
http:\/\/www.aveakirmizikusak.com\/kirmizikusak\/basin_odasi\/default.aspx?SectionID=XF9nUtxNVc03GIwzNP6rRg%3d%3d&ContentID=0lTFdsODgwFlI%2f%2bcjaDEhQ%3d%3d<\/a><\/p>\n


Rakamlarla Avea \u0130K<\/strong>
\u015eirketin \u00e7al\u0131\u015fan say\u0131s\u0131:<\/strong> 2.502
\u0130K departman\u0131 \u00e7al\u0131\u015fan say\u0131s\u0131:<\/strong> 45
2008 y\u0131l\u0131 i\u015fe al\u0131m rakam\u0131:<\/strong> 740
2008’da K\u0131rm\u0131z\u0131 Ku\u015fak program\u0131na ba\u015fvuran \u00f6\u011frenci say\u0131s\u0131:<\/strong> 5500
2009’da K\u0131rm\u0131z\u0131 Ku\u015fak program\u0131na ba\u015fvuran \u00f6\u011frenci say\u0131s\u0131:<\/strong> 8529
107 y\u00f6neticinin ko\u00e7luk ald\u0131\u011f\u0131 toplam saat:<\/strong> 1211
\u0130K departman\u0131 i\u00e7indeki birim say\u0131s\u0131:<\/strong> 6
Kampavea’n\u0131n s\u00fcresi:<\/strong> 4 g\u00fcn
Aveakamp\u00fcs b\u00fcnyesindeki okul say\u0131s\u0131:<\/strong> 6<\/p>\n\n

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Telekom liderlerinden Avea’da \u0130K y\u00f6netimi, s\u00fcrekli e\u011fitim ve geli\u015fim vizyonuyla, \u015fekilleniyor. Yeni mezun i\u015fe al\u0131m\u0131 da bu y\u00fczden en \u00e7ok \u00f6nem verilen konular\u0131n ba\u015f\u0131nda geliyor. Gen\u00e7lerin potansiyelleri k\u0131rm\u0131z\u0131 ku\u015fak program\u0131yla a\u00e7\u0131\u011fa \u00e7\u0131karken, \u00e7al\u0131\u015fanlar\u0131n geli\u015fimi Aveakamp\u00fcs ile sa\u011flan\u0131yor. \u0130deavea ve Kampavea gibi programlar da yetenek ak\u0131\u015f\u0131n\u0131 s\u00fcrekli k\u0131l\u0131yor. Bir telekom liderinin \u0130K y\u00f6netimini merak ediyorsan\u0131z, i\u015fte […]<\/p>\n\n

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