{"id":1325,"date":"2010-02-05T02:00:00","date_gmt":"2010-02-05T00:00:00","guid":{"rendered":"http:\/\/92.45.35.169\/gursel-turizm-hiz-kesmeden-buyuyecek\/"},"modified":"2024-07-03T14:57:47","modified_gmt":"2024-07-03T11:57:47","slug":"gursel-turizm-hiz-kesmeden-buyuyecek","status":"publish","type":"post","link":"https:\/\/www.kariyer.net\/kariyer-rehberi\/gursel-turizm-hiz-kesmeden-buyuyecek\/","title":{"rendered":"G\u00fcrsel Turizm h\u0131z kesmeden b\u00fcy\u00fcyecek"},"content":{"rendered":"
<\/p>\n
\"\"30 y\u0131ld\u0131r ta\u015f\u0131mac\u0131l\u0131k sekt\u00f6r\u00fcnde emin ad\u0131mlarla ilerleyen G\u00fcrsel Turizm’de Genel M\u00fcd\u00fcrl\u00fck g\u00f6revini ta\u015f\u0131mac\u0131l\u0131k sekt\u00f6r\u00fcndeki ilk kad\u0131n genel m\u00fcd\u00fcr olan Banu Elibol Birant \u00fcstlendi. G\u00fcrsel Akademi’ye tam destek veren Birant, \u015firketi yeni ba\u015far\u0131lara ta\u015f\u0131yaca\u011f\u0131n\u0131n sinyalini veriyor.<\/strong><\/p>\n

Ta\u015f\u0131mac\u0131l\u0131k sekt\u00f6r\u00fcn\u00fcn deneyimli ismi G\u00fcrsel Turizm \u00e7al\u0131\u015fan e\u011fitimlerinin \u00f6neminin fark\u0131nda. G\u00fcrsel Turizm’in t\u00fcm s\u00fcr\u00fcc\u00fcler i\u00e7in kurdu\u011fu G\u00fcrsel Akademi’de y\u0131ll\u0131k ortalama 10 bin saat e\u011fitim veriliyor. B\u00f6ylelikle sekt\u00f6rdeki e\u011fitim kalitesinin \u00e7\u0131tas\u0131 s\u00fcrekli y\u00fckseliyor. G\u00fcrsel Turizm Genel M\u00fcd\u00fcr\u00fc Banu Elibol Birant,e\u011fitimlerdeki ama\u00e7lar\u0131n\u0131n \u00e7al\u0131\u015fanlara sadece bilgi y\u00fcklemek de\u011fil, s\u00fcr\u00fcc\u00fclerin olaylara bak\u0131\u015f a\u00e7\u0131lar\u0131n\u0131 geli\u015ftirmek oldu\u011funu vurguluyor. Banu Elibol Birant sekt\u00f6rdeki tecr\u00fcbelerini bizlerle payla\u015ft\u0131.
 <\/div>\n

G\u00fcrsel Turizm’in markala\u015fma s\u00fcrecini nas\u0131l tamamlad\u0131n\u0131z?<\/strong><\/div>\n
30 y\u0131ll\u0131k bir deneyime sahip olan G\u00fcrsel Turizm’in marka y\u00f6netimi s\u00fcreci 1989 y\u0131l\u0131nda personel ve okul ta\u015f\u0131mac\u0131l\u0131\u011f\u0131 faaliyetleriyle ba\u015flad\u0131. O g\u00fcnden beri en ileri teknolojiyi kullanarak ve kalite standartlar\u0131ndan taviz vermeden, her ge\u00e7en g\u00fcn \u00fclkemizin \u00f6nde gelen kurumsal \u015firketlerini portf\u00f6y\u00fcne katarak b\u00fcy\u00fcmeye devam ediyoruz. \u0130\u015f yap\u0131\u015f tarz\u0131m\u0131z\u0131 da kurumsal m\u00fc\u015fterilerimizin deste\u011fiyle geli\u015ftirerek sekt\u00f6r\u00fcn \u00f6nc\u00fc firmas\u0131 haline geldik. Personel ve okul ta\u015f\u0131mac\u0131l\u0131\u011f\u0131 yan\u0131nda ayr\u0131ca s\u00fcr\u00fcc\u00fcl\u00fc kurye ara\u00e7 hizmetleri, VIP transfer hizmetleri ve \u00f6zel s\u00fcr\u00fcc\u00fc hizmetleri de sunuyoruz.

Kariyer ge\u00e7mi\u015finizden bahseder misiniz?<\/strong><\/div>\n
\u0130\u015fletme e\u011fitimim sonras\u0131nda 5 y\u0131l \u00f6zel bir kurulu\u015fta \u0130nsan Kaynaklar\u0131 \u00fczerine \u00e7al\u0131\u015ft\u0131m daha sonra 5 y\u0131l G\u00fcrsel Turizm’de Pazarlama ve Sat\u0131\u015f y\u00f6neticisi olarak, 3 y\u0131l da Genel M\u00fcd\u00fcr Yard\u0131mc\u0131s\u0131 olarak g\u00f6rev yapt\u0131m. 2009 A\u011fustos ay\u0131ndan itibaren de Genel M\u00fcd\u00fcr olarak g\u00f6rev yap\u0131yorum.<\/p>\n

Ta\u015f\u0131mac\u0131l\u0131k sekt\u00f6r\u00fcnde \u00e7al\u0131\u015fmaya nas\u0131l karar verdiniz?<\/strong><\/div>\n

Asl\u0131nda biraz tesad\u00fcf oldu fakat sekt\u00f6r\u00fc tan\u0131d\u0131k\u00e7a nas\u0131l geli\u015ftirilebilece\u011fini hayal ettim. Ta\u015f\u0131mac\u0131l\u0131k sekt\u00f6r\u00fcn\u00fcn hareketli ve enerji veren bir sekt\u00f6r oldu\u011funu d\u00fc\u015f\u00fcn\u00fcyorum. G\u00fcrsel Turizm’de genel m\u00fcd\u00fcr olduktan sonra \u00f6ncelik verdi\u011finiz konular neler oldu ve neler olacak?<\/div>\n
Asl\u0131nda genel m\u00fcd\u00fcr olduktan sonra de\u011fil, ba\u015f\u0131ndan beri \u0130nsan Kaynaklar\u0131 ve teknolojik altyap\u0131ya \u00f6nem verdim. Bundan sonraki hedeflerim de bu \u00e7al\u0131\u015fmalar\u0131 s\u00fcrd\u00fcrerek geli\u015fen \u00e7a\u011fa uyumlu yeni sistemler geli\u015ftirerek sekt\u00f6rdeki \u00f6nc\u00fcl\u00fc\u011f\u00fcm\u00fcz\u00fc devam ettirmek olacak.<\/p>\n

Ta\u015f\u0131mac\u0131l\u0131k sekt\u00f6r\u00fcnde erkek y\u00f6neticileri g\u00f6rmeye al\u0131\u015fk\u0131n oldu\u011fumuz bir sekt\u00f6r. Bu sekt\u00f6rde kad\u0131n y\u00f6netici olarak g\u00f6rev yapman\u0131n sizce ne gibi avantaj ve dezavantajlar\u0131 var?<\/strong><\/div>\n

Asl\u0131nda b\u00f6yle bir ayr\u0131m\u0131 fark ettirecek \u00f6rnekler ya\u015famad\u0131m, T\u00fcrk toplumu genelde kad\u0131na ayr\u0131 bir sayg\u0131 duyuyor.<\/p>\n

\u0130\u015finizin, g\u00f6revinizin en b\u00fcy\u00fck zorluklar\u0131 neler?<\/strong><\/div>\n

Her an ya\u015fayan bir i\u015f olmas\u0131 ve tabii ki insan ta\u015f\u0131mak en zoru da yap\u0131lan hatan\u0131n telafisinin olmamas\u0131.\u0130nsan Kaynaklar\u0131n\u0131n en \u00f6nemli g\u00f6revi sizce nedir?<\/div>\n
Mevcut \u0130nsan Kaynaklar\u0131 sistemlerini yak\u0131ndan takip ederek geli\u015ftirmek ve en iyi \u015fekilde uygulamak. <\/p>\n

Personel ve \u00f6\u011frenci ta\u015f\u0131mac\u0131l\u0131\u011f\u0131, binek ara\u00e7 hizmetleri alan\u0131nda dikkat edilmesi gereken en \u00f6nemli unsur nedir?<\/strong><\/div>\n

G\u00fcvenlik ve ald\u0131\u011f\u0131n\u0131z hizmetin kanun, y\u00f6netmelik ve standartlara uygun olarak yerine getirilmesi. M\u00fc\u015fteri ihtiya\u00e7 ve beklentilerinin memnuniyet derecesinde zaman\u0131nda kar\u015f\u0131lanmas\u0131.<\/p>\n

Hizmet verdi\u011finiz sekt\u00f6rlerde kar\u015f\u0131la\u015ft\u0131\u011f\u0131n\u0131z g\u00fc\u00e7l\u00fckler var m\u0131?<\/strong><\/div>\n

Hizmet verdi\u011fimiz t\u00fcm sekt\u00f6rler bizim kolayl\u0131kla uyum sa\u011flad\u0131\u011f\u0131m\u0131z sekt\u00f6rler. Her birinin kendine has \u00f6zellikleri ve kurallar\u0131 var. \u00d6nemli olan bu ayr\u0131cal\u0131klar\u0131 iyi anlamak ve ona g\u00f6re hizmet vermek. Ama \u00f6zellikle okullara hizmet vermek yani en de\u011ferli varl\u0131klar\u0131m\u0131z olan \u00e7ocuklar\u0131m\u0131z\u0131 ta\u015f\u0131mak herkes i\u00e7in zor bir s\u00fcre\u00e7. <\/p>\n

G\u00fcrsel Turizm’in yak\u0131n d\u00f6nem hedefleri neler?<\/strong><\/div>\n

G\u00fcrsel Turizm’in hedefi; geli\u015fen teknolojileri kullanarak karl\u0131 bir \u015fekilde b\u00fcy\u00fcmek. <\/p>\n

G\u00fcrsel Akademi’yi kurulmaya nas\u0131l karar verildi?<\/strong><\/div>\n

Deneyimlerimizi, personel ve \u00f6\u011frenci ta\u015f\u0131mac\u0131l\u0131\u011f\u0131 yapan t\u00fcm firmalara “G\u00fcrsel Akademi” b\u00fcnyesinde a\u00e7t\u0131k. G\u00fcrsel Akademi’nin hedefi; sekt\u00f6rde d\u00fc\u015f\u00fck olan e\u011fitim kalitesini y\u00fckseltmek, e\u011fitimli personel havuzu olu\u015fturmak ve topluma katk\u0131 sa\u011flamak. Bostanc\u0131’da bulunan \u015firket merkezimizde faaliyete giren E\u011fitim ve Konferans salonumuzda 60 ki\u015filik gruplara kadar e\u011fitim verebiliyoruz. <\/p>\n

G\u00fcrsel Akademi’de ne gibi \u00e7al\u0131\u015fmalar yap\u0131l\u0131yor?<\/strong><\/div>\n

E\u011fitmen kadromuz y\u0131llard\u0131r bu sekt\u00f6r i\u00e7inde y\u00f6neticilik yapm\u0131\u015f, \u00f6rnek olay \u00e7\u00f6z\u00fcmleri sunabilecek tecr\u00fcbede olan ki\u015filerden olu\u015fuyor. Servis ta\u015f\u0131mac\u0131l\u0131\u011f\u0131nda m\u00fc\u015fteri memnuniyet unsurlar\u0131na bakt\u0131\u011f\u0131m\u0131zda; s\u00fcr\u00fcc\u00fcn\u00fcn g\u00fcvenli s\u00fcr\u00fc\u015f kurallar\u0131na riayet etmesi, trafik kurallar\u0131na ve g\u00fczergahlara uygun hareket etmesi, ara\u00e7 i\u00e7 ve d\u0131\u015f temizliklerinin g\u00fcnl\u00fck olarak yap\u0131lmas\u0131, m\u00fc\u015fteriyle d\u00fczg\u00fcn ileti\u015fim kurmas\u0131 servis hizmetinde kalitenin temelini olu\u015fturuyor. E\u011fitimlerde ama\u00e7 sadece bilgi y\u00fcklemek de\u011fil, s\u00fcr\u00fcc\u00fclerimizin olaylara bak\u0131\u015f a\u00e7\u0131lar\u0131n\u0131 geli\u015ftirmek. Sadece trafik kurallar\u0131na uyan, g\u00fcvenli s\u00fcr\u00fc\u015f yapan s\u00fcr\u00fcc\u00fcler de\u011fil ayn\u0131 zamanda \u00e7evre bilincine de sahip, insana ve do\u011faya de\u011fer veren, ho\u015fg\u00f6r\u00fcl\u00fc s\u00fcr\u00fcc\u00fclerle \u00e7al\u0131\u015fma azmindeyiz. E\u011fitim seviyesi artt\u0131k\u00e7a toplumda yeniliklerin ve teknolojinin benimsenme h\u0131z\u0131 da buna paralel olarak art\u0131yor. G\u00fcrsel Turizm olarak bunun fark\u0131nday\u0131z ve kurmu\u015f oldu\u011fumuz G\u00fcrsel Akademi ile e\u011fitimde kalitenin \u00e7\u0131tas\u0131n\u0131 s\u00fcrekli artt\u0131r\u0131yoruz. Y\u0131ll\u0131k ortalama 10 bin saat e\u011fitim veriliyor.<\/p>\n

En \u00e7ok ilgi g\u00f6ren e\u011fitiminiz hangileri?<\/strong><\/div>\n

Trafik ve g\u00fcvenli s\u00fcr\u00fc\u015f konular\u0131nda uzman e\u011fitimcimiz taraf\u0131ndan verilen g\u00fcvenli s\u00fcr\u00fc\u015f teknikleri e\u011fitimi, m\u00fc\u015fteriyle etkin ileti\u015fimin sa\u011flanmas\u0131 ve beden dilinin do\u011fru kullan\u0131lmas\u0131na y\u00f6nelik, empati ve etkili ileti\u015fim e\u011fitimleri. G\u00fcn\u00fcm\u00fcz\u00fcn en \u00f6nemli sorunlar\u0131ndan biri olan ve \u00f6zellikle trafik ortam\u0131nda s\u0131kl\u0131kla ya\u015fad\u0131\u011f\u0131m\u0131z stresle m\u00fccadele i\u00e7in stres y\u00f6netimi e\u011fitimleri veriyoruz.<\/p>\n

Rota Optimizasyon program\u0131n\u0131zdan bahseder misiniz?<\/strong><\/div>\n

G\u00fcrsel Turizm’in m\u00fc\u015fterilerine sundu\u011fu hizmetlerinden biri de; m\u00fc\u015fterilerimizin talepleri do\u011frultusunda, matematiksel a\u00e7\u0131dan　en verimli rota planlamas\u0131 yapabilecek, mevcut g\u00fczergahlar\u0131n\u0131 optimize edebilecek, yeni olu\u015fturulacak g\u00fczergah \u00e7al\u0131\u015fmalar\u0131n\u0131 hatas\u0131z bir \u015fekilde olu\u015fturabilecekleri Rota Optimizasyonprogram\u0131 ile m\u00fc\u015fterilerimize verimli ve katma de\u011fer yaratan servis g\u00fczergah\u0131 planlama hizmeti sunabilmemiz.<\/div>\n

<\/span><\/div>\n\n

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30 y\u0131ld\u0131r ta\u015f\u0131mac\u0131l\u0131k sekt\u00f6r\u00fcnde emin ad\u0131mlarla ilerleyen G\u00fcrsel Turizm’de Genel M\u00fcd\u00fcrl\u00fck g\u00f6revini ta\u015f\u0131mac\u0131l\u0131k sekt\u00f6r\u00fcndeki ilk kad\u0131n genel m\u00fcd\u00fcr olan Banu Elibol Birant \u00fcstlendi. G\u00fcrsel Akademi’ye tam destek veren Birant, \u015firketi yeni ba\u015far\u0131lara ta\u015f\u0131yaca\u011f\u0131n\u0131n sinyalini veriyor. Ta\u015f\u0131mac\u0131l\u0131k sekt\u00f6r\u00fcn\u00fcn deneyimli ismi G\u00fcrsel Turizm \u00e7al\u0131\u015fan e\u011fitimlerinin \u00f6neminin fark\u0131nda. G\u00fcrsel Turizm’in t\u00fcm s\u00fcr\u00fcc\u00fcler i\u00e7in kurdu\u011fu G\u00fcrsel Akademi’de y\u0131ll\u0131k ortalama […]<\/p>\n\n

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