{"id":1909,"date":"2007-12-06T02:00:00","date_gmt":"2007-12-06T00:00:00","guid":{"rendered":"http:\/\/92.45.35.169\/takim-calismasinda-duygusal-zeka\/"},"modified":"2024-07-03T15:09:53","modified_gmt":"2024-07-03T12:09:53","slug":"takim-calismasinda-duygusal-zeka","status":"publish","type":"post","link":"https:\/\/www.kariyer.net\/kariyer-rehberi\/takim-calismasinda-duygusal-zeka\/","title":{"rendered":"Tak\u0131m \u00e7al\u0131\u015fmas\u0131nda duygusal zeka"},"content":{"rendered":"
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\"\"Duygusal zekan\u0131n i\u015f ya\u015fam\u0131ndaki yeri g\u00fcn ge\u00e7tik\u00e7e \u00f6nem kazan\u0131yor. Y\u00fcksek duygusal zekaya sahip \u00e7al\u0131\u015fanlar tak\u0131m \u00e7al\u0131\u015fmas\u0131nda daha da ba\u015far\u0131l\u0131 oluyor. <\/span><\/div>\n
Son y\u0131llarda duygusal zekan\u0131n i\u015f ya\u015fam\u0131ndaki \u00f6nemi bir\u00e7ok kurum taraf\u0131ndan kabul edilmi\u015f durumda. \u00d6rne\u011fin, i\u015fe al\u0131mda ve terfide duygusal zeka teknik yeterlilik kadar dikkate al\u0131nacak olunursa, \u00e7al\u0131\u015fan sirk\u00fclasyonunun \u00f6nemli \u00f6l\u00e7\u00fcde – y\u00fczde 60’lara varan oranlarda – d\u00fc\u015ft\u00fc\u011f\u00fcn\u00fc g\u00f6r\u00fcl\u00fcyor. Bu nedenle de \u0130nsan Kaynaklar\u0131 uzmanlar\u0131 duygusal zekaya gittik\u00e7e daha \u00e7ok \u00f6nem vermeye ve i\u015fe al\u0131mda g\u00f6z \u00f6n\u00fcne almaya ba\u015flad\u0131. <\/span><\/div>\n
Amerikal\u0131 uzman Anne Riches’in yapt\u0131\u011f\u0131 bir \u00e7al\u0131\u015fmaya g\u00f6re, bir sigorta \u015firketinde, bir kozmetik \u015firketinde ve bir i\u00e7ecek firmas\u0131nda duygusal zeka e\u011fitimi verilen sat\u0131\u015f elemanlar\u0131 di\u011fer sat\u0131\u015f elemanlar\u0131na g\u00f6re \u00e7ok b\u00fcy\u00fck ba\u015far\u0131 elde etti. \u0130ki fabrikada y\u00f6neticilere verilen duygusal zeka e\u011fitimi, y\u00fczde 50 kay\u0131p zaman kazalar\u0131n\u0131 d\u00fc\u015f\u00fcrerek, \u00fcretimi y\u00fczde 17 artt\u0131rd\u0131 ve \u015fikayetleri y\u00fczde 15’ten y\u00fczde 3’e d\u00fc\u015f\u00fcrd\u00fc.<\/span><\/div>\n
Ba\u015fka bir \u00e7al\u0131\u015fmaya g\u00f6reyse y\u00f6neticilerin ya\u015fad\u0131klar\u0131 kontrol\u00fcn\u00fc kaybetme durumu teknik bilgi yetersizli\u011finden ya da IQ d\u00fc\u015f\u00fckl\u00fc\u011f\u00fcnden kaynaklanm\u0131yor. Genellikle duygusal zeka yetersizli\u011finden meydana geliyor. Ba\u015far\u0131s\u0131z y\u00f6neticiler de\u011fi\u015fikli\u011fe kolay adapte olam\u0131yor, ki\u015fisel ili\u015fkilerinde ba\u015far\u0131s\u0131z oluyor ve grup \u00e7al\u0131\u015fmas\u0131nda verim sa\u011flayam\u0131yor.<\/span><\/div>\n

Tak\u0131m \u00e7al\u0131\u015fmas\u0131n\u0131n \u00f6nemi art\u0131yor<\/span><\/strong><\/div>\n
Tak\u0131m halinde \u00e7al\u0131\u015fma becerisi g\u00fcn\u00fcm\u00fczde i\u015f ya\u015fam\u0131nda en \u00f6nemli yeteneklerden biri. Bu da bizi \u015fu sorularla kar\u015f\u0131 kar\u015f\u0131ya b\u0131rak\u0131yor: bir tak\u0131m kendi duygusal zekas\u0131na sahip olmal\u0131 m\u0131? Bir grup duygusal zekas\u0131 y\u00fcksek ki\u015fiyi biraraya toplarsan\u0131z, duygusal zekas\u0131 y\u00fcksek bir tak\u0131m elde eder misiniz?<\/span><\/div>\n
\u015eimdiye kadar beraber \u00e7al\u0131\u015ft\u0131\u011f\u0131n\u0131z ya da g\u00f6zlemledi\u011finiz tak\u0131mlar\u0131 d\u00fc\u015f\u00fcn\u00fcn. Verimli tak\u0131mlar birlikte \u00e7al\u0131\u015fabiliyor olmay\u0131 nas\u0131l sa\u011fl\u0131yorlar? Ne zaman ba\u015far\u0131s\u0131z oluyorlar? Genel kan\u0131ya g\u00f6re g\u00fc\u00e7l\u00fc ve \u00fcretken tak\u0131mlar g\u00fc\u00e7l\u00fc bir g\u00fcven, birbirine kar\u015f\u0131 d\u00fcr\u00fcst ve a\u00e7\u0131k olma ve herkesi tak\u0131m\u0131n hedeflerine ula\u015fmada etkin bir unsur olarak kabul ediyorlar. Bir tak\u0131m i\u00e7inde fonksiyonlar\u0131n \u00e7al\u0131\u015fmamas\u0131, tak\u0131m \u00fcyelerinin birbiriyle d\u00fcr\u00fcst bir ileti\u015fim kurmamalar\u0131, ger\u00e7ek bir g\u00fcven olmamas\u0131 ve ortak katk\u0131n\u0131n \u00e7ok az olmas\u0131yla ba\u015fl\u0131yor. T\u00fcm bunlarda duygusal zekay\u0131 ilgilendiren konular\u0131n ba\u015f\u0131nda geliyor. <\/span><\/div>\n
Do\u011fal olarak bir tak\u0131m bir i\u015fi yerine getirmek i\u00e7in biraraya gelir ya da getirilir. \u00c7ok az tak\u0131m i\u015fi yerine getirmenin yan\u0131 s\u0131ra i\u015flerin nas\u0131l y\u00fcr\u00fcd\u00fc\u011f\u00fcne ve i\u015flerin y\u00fcr\u00fcy\u00fc\u015f \u015feklini geli\u015ftirmek i\u00e7in ne yap\u0131lmas\u0131 gerekti\u011fine y\u00f6nelik zaman ay\u0131r\u0131p fikir geli\u015ftirirler. \u0130\u00e7 ve d\u0131\u015f m\u00fc\u015fteriden en ufak bir ele\u015ftiri ve geribildirim, tak\u0131m\u0131n i\u015fleyi\u015fi ve verimi \u00fczerinde etkilidir. <\/span><\/div>\n
Bu bahsi ge\u00e7en unsurlar bir tak\u0131m\u0131n veriminde ve \u00fcreticili\u011finde kritik rol oynar. Bir tak\u0131m\u0131n duygusal zekas\u0131n\u0131n olu\u015fumunda ilk ad\u0131m fark\u0131ndal\u0131k ve kendini de\u011ferlendirmedir. <\/span><\/div>\n

Tak\u0131mdaki herkes d\u00fcr\u00fcst olmal\u0131<\/span><\/strong><\/div>\n
Tak\u0131m elemanlar\u0131ndan birka\u00e7\u0131n\u0131n ki\u015fisel ili\u015fkilerinin iyi olmas\u0131 yeterli de\u011fildir. Tak\u0131mdaki ki\u015filerin hepsinin birbiriyle iyi ili\u015fkiler i\u00e7inde ve birbirlerine kar\u015f\u0131 d\u00fcr\u00fcst olmas\u0131 gerekir. B\u00f6ylece tak\u0131m kendini ilgilendiren konu ve problemleri ortaya \u00e7\u0131karma ve bunlar\u0131 tart\u0131\u015fma imkan\u0131 bulur. <\/span><\/div>\n
Bir tak\u0131m d\u00fc\u015f\u00fcn\u00fcn: tak\u0131m \u00fcyelerinin bir\u00e7o\u011fu ki\u015fisel olarak y\u00fcksek duygusal zekaya sahip, buna ra\u011fmen tak\u0131m olmas\u0131 gerekti\u011fi kadar iyi i\u015flemiyor.<\/span><\/div>\n
\u00d6nemli kararlar almada gecikmelerin yan\u0131 s\u0131ra baz\u0131lar\u0131 kendini tak\u0131ma ait hissetmiyor, bilgi herkese e\u015fit \u00f6l\u00e7\u00fcde payla\u015ft\u0131r\u0131lm\u0131yor ve tak\u0131m\u0131n hedefleri konusunda kesinlik yok.<\/span><\/div>\n
Tak\u0131m biraraya gelip i\u015fleyi\u015fi tart\u0131\u015ft\u0131\u011f\u0131nda tart\u0131\u015fman\u0131n tansiyonu y\u00fcksek ve rahats\u0131zl\u0131k a\u015fikar derecede olur. Tak\u0131m\u0131n duygusal zekas\u0131n\u0131n d\u00fc\u015f\u00fck olmas\u0131 nedeniyle herkes duygusal bir cevap verir. Tak\u0131m biraraya gelerek bu problemi a\u00e7\u0131k\u00e7a ortaya koymal\u0131 ve \u00e7\u00f6z\u00fcm bulmal\u0131d\u0131r. Hangi duygusal zeka davran\u0131\u015flar\u0131 tak\u0131m\u0131n ama\u00e7lar\u0131n\u0131 etkiliyor, \u00f6nlerine \u00e7\u0131kan zorluklar ve bunlarla ba\u015f edebilmek i\u00e7in ne yapmalar\u0131 gerekti\u011fi konusunda bir sonuca ula\u015fmal\u0131d\u0131r. <\/span><\/div>\n

Duygusal zeka nas\u0131l artt\u0131r\u0131l\u0131r?<\/span><\/strong><\/div>\n
\u00c7o\u011fu zaman “duygular\u0131m\u0131z\u0131 i\u015fimizin d\u0131\u015f\u0131nda b\u0131rakal\u0131m” c\u00fcmlesini a\u00e7\u0131k\u00e7a ya da ima yoluyla duymu\u015fsunuzdur. Art\u0131k biliniyor ki ba\u015far\u0131l\u0131 organizasyonlar bunu yapm\u0131yorlar. \u00c7\u00fcnk\u00fc biliyorlar ki duygusal zeka i\u015f ya\u015fam\u0131nda b\u00fcy\u00fck \u00f6nem ta\u015f\u0131yor. O halde \u015fu soruya odaklanmam\u0131z gerekiyor: “Tak\u0131m\u0131n\u0131z\u0131n duygusal zekas\u0131n\u0131 nas\u0131l artt\u0131rabilirsiniz?”<\/span><\/div>\n
Bunun yollar\u0131ndan biri tak\u0131m\u0131n i\u015fleyi\u015fiyle ilgili kurallar ve normlar koymak ve bunlar\u0131n titiz bir \u015fekilde uygulanmas\u0131 ve kurallara ba\u011fl\u0131 kal\u0131nmas\u0131 konusunda hemfikir olmakt\u0131r. Normlar her tak\u0131m \u00fcyesinin tak\u0131m i\u00e7inde yapmakla y\u00fck\u00fcml\u00fc oldu\u011fu g\u00f6revler, bu g\u00f6revlerin tak\u0131ma etkisi, birlikte \u00e7al\u0131\u015fma, hangi motivasyon sisteminin kullan\u0131laca\u011f\u0131 ve bunlar\u0131n m\u00fc\u015fteriyle ili\u015fkisini belirler. \u00d6zellikle tak\u0131m\u0131n ortak duygusal zekas\u0131 yeni yap\u0131land\u0131r\u0131lmaya ba\u015flanm\u0131\u015fsa d\u0131\u015far\u0131dan birinin bu tart\u0131\u015fmalara kat\u0131lmas\u0131 yararl\u0131 olur. <\/span><\/div>\n
Kurallar\u0131 koymak, bunlar\u0131 tart\u0131\u015fmak ve g\u00f6zden ge\u00e7irmek tak\u0131m \u00fcyelerinin de\u011fi\u015fmesi durumunda yap\u0131lmas\u0131 gerekenlerdendir, \u00f6zellikle tak\u0131m kimin \u00fcye olaca\u011f\u0131 konusunda bir insiyatife sahip de\u011filse.<\/span><\/div>\n

Duygusal zeka 5 geni\u015f unsura sahip<\/span><\/strong><\/div>\n
1. \u0130\u015fte veya i\u015f d\u0131\u015f\u0131nda nas\u0131l tepki g\u00f6sterdi\u011fimizin ve ne hissetti\u011fimizin fark\u0131nda olmak, onu tan\u0131mak ve de\u011ferlendirmek gerekir. Kendimizi ne kadar iyi tan\u0131yoruz? G\u00fc\u00e7l\u00fc ve zay\u0131f y\u00f6nlerimiz hakk\u0131nda ne kadar d\u00fcr\u00fcst ve ger\u00e7ek\u00e7iyiz?<\/span><\/div>\n
2. Bu hislerin bizi y\u00f6netmesi yerine biz bu hislerimizi nas\u0131l y\u00f6netebilir ve kontrol ederiz? De\u011fi\u015fiklik kar\u015f\u0131s\u0131nda ne kadar esne\u011fiz?<\/span><\/div>\n
3. Gidi\u015f ne kadar k\u00f6t\u00fc olursa olsun, kendimizi motive etme, ikna etme, \u00e7abalama ve ilerlemede ne kadar iyiyiz? Barda\u011f\u0131n yar\u0131s\u0131n\u0131 bo\u015f mu dolu mu g\u00f6r\u00fcyoruz?<\/span><\/div>\n
4. Ba\u015fkalar\u0131n\u0131n neler hissetti\u011fini fark etmede ne kadar iyiyiz? Empati kurabiliyor muyuz? Kendi duygular\u0131m\u0131z\u0131 ask\u0131ya alarak ba\u015fkalar\u0131n\u0131n bak\u0131\u015f a\u00e7\u0131s\u0131yla bakabilir miyiz?<\/span><\/div>\n
5. \u0130li\u015fkilerde ba\u015far\u0131l\u0131 m\u0131y\u0131z? Ne t\u00fcr ki\u015filik \u00f6zelliklerimiz var? Ba\u015fkalar\u0131na liderlik edip etkileyebilir miyiz? Sorunlar\u0131 \u00e7\u00f6zme, ba\u015fkalar\u0131yla \u00e7al\u0131\u015fma ve i\u015fbirli\u011fi yapmada ne kadar ba\u015far\u0131l\u0131y\u0131z?<\/span><\/div>\n
 <\/div>\n

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Duygusal zekan\u0131n i\u015f ya\u015fam\u0131ndaki yeri g\u00fcn ge\u00e7tik\u00e7e \u00f6nem kazan\u0131yor. Y\u00fcksek duygusal zekaya sahip \u00e7al\u0131\u015fanlar tak\u0131m \u00e7al\u0131\u015fmas\u0131nda daha da ba\u015far\u0131l\u0131 oluyor. Son y\u0131llarda duygusal zekan\u0131n i\u015f ya\u015fam\u0131ndaki \u00f6nemi bir\u00e7ok kurum taraf\u0131ndan kabul edilmi\u015f durumda. \u00d6rne\u011fin, i\u015fe al\u0131mda ve terfide duygusal zeka teknik yeterlilik kadar dikkate al\u0131nacak olunursa, \u00e7al\u0131\u015fan sirk\u00fclasyonunun \u00f6nemli \u00f6l\u00e7\u00fcde – y\u00fczde 60’lara varan oranlarda […]<\/p>\n\n

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