IT OFFİCER

ZEISS Türkiye

Essential Skills and Capabilities

• Fluent in English (written and spoken)
• Minimum of 1 year in an IT Manager Role
• Good knowledge of ITIL v3 processes with a focus on Service Operation
• Good knowledge of Project Management Methodologies e.g. PRINCE2 or PMI
• Good knowledge of TCP/IP Networking
• Good knowledge of Business Processes
• Good knowledge of Microsoft Client and Server technology

Desirable Skills and Capabilities

• Basic spoken German
• 3 or more years in an IT Manager Role
• ITIL v3 certification
• PRINCE2 or PMI certification
• Networking certification
• Good knowledge of SAP processes
• Microsoft Client and/or Server certification

İŞ TANIMI

Principal Purpose
To ensure that IT is stable in the location within the framework defined by Corporate IT

Principal Elements

• Objectives and measurements to be set by the Regional Information Officer EMEA and Financial Controller
• Prioritisation of tasks in the location to be done in collaboration with the Regional Information Officer EMEA
• Accountability for projects in the location that will affect committed SLAs and non-core applications
• Timely implementation of Corporate IT guidelines and processes in the location
• Maintenance, development and implementation of non-core local applications based upon Demands and Changes
• Cooperation with the Regional Information Officer EMEA in the IT Budget Planning and Approval process and the monitoring of actual, budget and forecast
• Collaboration with internal and external parties to ensure stable operations of infrastructure and applications in accordance with committed service levels
• Contribution of local requirements in the definition of IT Architecture, Security Guidelines and IT Processes
• Consultation with the Regional Information Officer EMEA in the formulation of Demands and Changes