Tsoft was founded as a System House for Software solutions and Systems Integrations Services in the area of Telecommunications. Tsoft is a company to realize sophisticated business software solutions, concentrated on the telecommunication-industry all over the world. Our competence and business main focus is on the wide area of “Business Support Systems” (BSS) and “Operations Support Systems” (OSS). Tsoft designs new generation BSS & OSS solutions that respond to customers’ evolving business models, giving them the flexibility they need and providing results that add real value. This approach lowers risk and stabilizes their business and operations environment for the long term.
Tsoft’s innovative broad portfolio, Symphony Suite™, delivers wide range of ready-to-install software
solution packages for the BSS & OSS to major industry players around the world. When you select Tsoft as your BSS & OSS vendor, you receive the unique combination of rich technical functionality of Tsoft’s and our strategic/ business partners’ products with the ability to manage your BSS & OSS environment easily, all at a reasonable price.
Tsoft’s Software solutions and System integration services are enabling Communications Service Providers to deliver on-time services to their costumers and achieve businesses goals through the deployment of enhanced telecommunication services and BSS / OSS solutions. Our solutions, strengthen customer loyalty, increase the average revenue per user and improve customer acquisition, care and retention. We have continuously enhanced our expertise in this innovative environment and, using this know-how, continue to expand our spectrum of solutions and services to our customers' benefit. We have developed our product platforms on the basis of a comprehensive analysis of the different products and services used and required by our customers on this hotly contested market. Our flexible solutions enable Communications Service Providers to customize specific packages for revenue assurance and protection of their bottom line, while always keeping the customer's changing needs in mind. We understand that each solution is tailored to reflect the provider's service requirements and specific market demographics. We have enough experience and dedicated partnerships in telecommunications industry to provide customized software and consulting services to maximize your performance and efficiency.
Tsoft has and continues to partner with leading best-of-breed next-gen companies to develop and deliver innovative and collaborative enhanced solutions. Tsoft and its partners work closely together to give our customers the most reliable, interoperable, scalable and comprehensive integrated solutions with the shortest deployment times available.
Tsoft’s full suite , Symphony Suite™, of complementary solutions includes mainly;
* Robust Switching platform Management
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Calling Card Management system
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Real-time Mediation & Smart Billing systems
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In-house collections capabilities
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Service (de)activation / open provisioning system
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Least Cost Routing (LCR) based on Price and Quality
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Tariff & Traffic analysis
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Customer Relationship Management
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Real time fraud detection and prevention
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Operational & Business strategic Reporting
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Profitability Analysis tools
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Area codes Management
* Switchless Reseller
Tsoft Systems Integration targets services such as project management, consulting, total solutions, design and applications development. Tsoft provides companies all over the world with tools to enable them to compete in the new telecommunications era. The services and expertise provided by Tsoft are designed to help the clients reduce operational costs, increase revenues, improve external and internal communications and general perception of the company.
We provide expert installation service and training, followed by dedicated on-going maintenance and support. Tsoft is committed to the success of our customers with a view towards their future expansion and diversification for optimal cost efficiency and profitability, today and tomorrow.
Tsoft’s customer’s profiles include
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Local and long-distance Carriers and Resellers
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Private network operators
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ISPs, VoIP/FoIP
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ITSPs, VoIP/FoIP
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Integrated Communication Service Providers (ICSPs),
VoIP/FoIP
which generate revenue, provide competitive differentiation, and increase customer acquisition and retention.
Tsoft’s commitment to ongoing research and development ensures the value and superiority of the company's products into the future. Approximately 60% of our members of our workforce are devoted to research and development with more than 50% of revenues invested annually. We have the experienced staff, system resources, facilities and processes to offer you complete and flexible solutions. Our continued investment means that as your business environment changes --and it will-- we'll be changing also.
Tsoft ensures the highest levels of service availability and reliability through its customer support organization. Customer support personnel are on call providing ongoing maintenance and support services, as well as a 24/7 customer care hotline to resolve problems.
