Müşteri Direktörü
About Job
ACCOUNT DIRECTOR — CLIENT SERVICES
About ’74STUDIO
Initiated by ’74GROUP, ’74STUDIO is a multidisciplinary creative agency based in Istanbul and New York, working across arts & culture, fashion, design, hospitality and gastronomy.
With capabilities spanning strategic consultancy, creative direction, branding, editorial design, content, photography and film production, ’74STUDIO develops integrated creative solutions for leading local and international brands. Bringing together multidisciplinary teams, artists and creative talent, the agency delivers projects across physical and digital platforms, from brand development and campaigns to content, production and bespoke creative projects.
The Role
’74STUDIO is looking for an experienced Account Director to lead our Client Services team while taking senior ownership of key client accounts.
This is a leadership position combining client relationship management, team leadership and commercial responsibility. The Account Director will be accountable for both the performance of key accounts and the team managing them, from the initial brief and commercial proposal through project delivery and financial closure.
Key Responsibilities
- Lead and manage the Client Services team, setting priorities, allocating responsibilities and overseeing performance
- Manage and develop Account Managers and Account Executives
- Act as the senior point of contact for key client accounts
- Evaluate client briefs and translate requirements into clear scopes, deliverables, timelines and budgets
- Oversee proposals, scopes of work and budgets together with relevant internal teams
- Ensure projects are effectively managed from brief through creative development, production and final delivery
- Coordinate creative, content, production, finance and external partners at a senior level
- Manage client expectations, feedback, approvals and scope changes
- Take responsibility for account profitability, budgets, timelines and quality of delivery
- Ensure contracts, advances, invoicing and collection processes are followed through with the relevant teams
- Lead senior client meetings, presentations and key project reviews
- Anticipate risks, manage escalations and ensure projects remain on track
- Build and maintain strong, long-term client relationships
- Identify opportunities to grow existing accounts and develop new projects
- Develop the Client Services team and strengthen processes, accountability and account management standards
Who We’re Looking For
We are looking for a senior Client Services / Account Management professional with:
- 7+ years of experience in a creative, advertising or integrated agency environment
- Proven experience managing significant client accounts end-to-end
- Previous experience leading and developing Account Managers and/or Account Executives
- Strong experience in budgeting, proposals, scope management and commercial follow-through
- A solid understanding of creative and production processes
- The ability to oversee multiple accounts and complex, multidisciplinary projects simultaneously
- Strong organisational, leadership and problem-solving skills
- A commercially minded and accountable approach
- Confidence working with senior-level local and international clients
- Excellent written and spoken English
Experience working with premium brands across fashion, beauty, hospitality, art and culture is highly valued.
Location: Istanbul
To Apply
Please send your CV together with a short note outlining 2–3 significant client accounts or projects you have personally managed end-to-end, as well as the teams you have previously led, to talent@istanbul74.com.
