İş Yerinde
İş Yerinde
Job Type
Full-Time
Years of Experience
More than 2 years of experience
Department
Technical Service
Technical Service
Application Count
0-50 application
Job Type
Full-Time
Years of Experience
More than 2 years of experience
Application Count
0-50 application
Department
Technical Service
QUALIFICATIONS AND JOB DESCRIPTION
In this position, you will provide technical support for Robotics Customer Service in Service & Digital Platform, Robotics & Discrete Automation in Istanbul, Turkey, delivering superior, professional service, remotely or on-site. Your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to actively identify and develop new business opportunities.
Your responsibilities
- Execute Service work according to agreed workflows and in accordance with ABB standard processes and safety guidelines. Deliver excellent customer service to satisfy customers,
- Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.,
- Contributes to customer satisfaction by executing Service work according to customer order and expectation,
- Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally,
- Prepares all documents and reports to be signed by the customer representative,
- Proactively identifies potential equipment failures and requests proactive corrective actions. Provides recommendations to management to improve operations and customer service.
Your background
- Vocational degree in Mechatronic, Mechanic, Control or Electric/Electronics,
- Minimum 2 years of experience in robotics or automation,
- Knowledge of industrial robot operations and servo systems, including electrical and software interfaces,
- Preferably have process knowledge in one or more disciplines – paint, welding, material handling, press automation or picking/packing/palletizing applications,
- Preferably have a working knowledge of control systems, I/O, PLC and bus communication,
- Experience in ABB Robots is a plus,
- Experience in off-line robot programming and simulation packages (Robot Studio) is a plus,
- Preferably have a working knowledge of control systems, I/O, PLC and bus communication,
- Experience in ABB Robots is a plus,
- Experience in off-line robot programming and simulation packages (Robot Studio) is a plus,
- Good command of written & spoken English,
- Turkish knowledge is a must,
- Teamwork oriented profile with strong interpersonal skills,
- Having a valid driving license & no obstacle for traveling.
Preferred Candidate
Saha Servis Teknisyeni pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Saha Servis Teknisyeni Saha Servis Teknisyeni Maaşları Saha Servis Teknisyeni Nasıl Olunur? Saha Servis Teknisyeni Nedir? Saha Servis Teknisyeni İş İlanlarıHakkımızda
ABB Elektrik Sanayi A.Ş. ABB is a leader in power and automation technologies that enable utility and industry customers improv
Şirket Sayfasına GitŞirketin Aydınlatma Metni
Detaylı BilgiSaha Servis Teknisyeni pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Saha Servis Teknisyeni Saha Servis Teknisyeni Maaşları Saha Servis Teknisyeni Nasıl Olunur? Saha Servis Teknisyeni Nedir? Saha Servis Teknisyeni İş İlanları