JOB DESCRIPTION
At this customer facing position, the Program Manager will report to the Head of Customer Programs Management and manage a portfolio of Customer Programs for Airties’ Business Units. As such, his responsibilities will cover the Projects initiation, the management of products or of licensing projects through the coordination of multi-disciplinary project teams, the mass production ramp up supervision, but also the in-life support of the customer accounts after the 1st delivery.
The first focus of the Program Manager will be to license Airties SW to Telecom operators. A strong SW project management background is therefore required. The Program Manager will also be involved in Product delivery projects, which will require interacting with Airties’ Manufacturing team.
Main responsibilities:
Project preparation:
- Participates to the answer to RFPs by covering all project related topics
- Supports the Business Unit by reviewing and commenting the relevant contract clauses
- Prepares a project scope, a detailed execution planning with the relevant resources from Engineering and Operations, a project budget, a risks management, and mitigation plan
- Prepares a Customer Statement of Work, and gets it approved by the customer
Project execution:
- Drives Engineering and Operations to execute the project plan in line with AirTies’ commitment to the customer in terms of delivery date, cost and quality
- Regularly tracks the risks mitigation plan to minimize schedule, costs, and quality impacts
- Tracks the project’s financial targets on a monthly basis (budget, product cost evolution, business case changes…) and raises major deviations to the Management Team
- Ensures that the Airties Product Development Life Cycle process is followed and prepares the phases approval
- For industrial projects, ensures a smooth introduction in the factory by being the key point of contact for the Operations team, and by managing rigorously the factory key inputs (BOM, ECOs, …)
- Supports in-life customer requests after the first product deployment
Business support:
- Identifies ways to maximize Airties’ profit by improving the business case (product cost reduction, project budget optimization) or by charging activities to the customer
- Works closely with the BUs on the pipeline process to anticipate the potential needs for new Program activities
- Participates frequently to Customer meetings
Internal and external communication:
- Hosts weekly project reviews with the Project team and weekly Steering Committees with the customer to review the Project progress and priorities, the possible Program Scope changes and the outstanding actions
- Generates a weekly status report and a KPI dashboard for the Management and Project Team
- Raises immediately any red flag to the Management Team
Processes and quality:
- Put a strong focus on Product design and quality
- Actively use methods, processes, and tools for project planning, tracking and reporting needs (MS Project, Visio, Office tools etc.)
- Strives for internal processes improvement
QUALIFICATIONS
- Minimum 5 years of project management experience
- BSc degree in Engineering, PMP certification is a plus
- Strong background in embedded SW development and Telecommunications is a must
- Experience in Wifi, and Cloud services is preferred
- Experience in a multinational company or within an international context is preferred
- Experience in product development projects and manufacturing projects is preferred
- Very good English communication (written and spoken), negotiation and conflicts management skills, able to adapt his communication to his audience (customer, internal team member, Management Team)
- Strong leadership skills, decision maker, team player, self-motivated, with the ability to work effectively in a dynamic multi-cultural environment
- Customer and business oriented, resistance to stress, ability to travel (20% customers and partners visit expected)
Airties has a zero tolerance to discrimination policy. In this regard, during the course of the evaluation of your job application and during all your employment relation, if any, all discriminatory factors such as race, sex, sexual orientation, social gender definitions/roles, colour, national or social background, ethnicity, religion, age, disablement, political opinion or any status that is protected under law shall be totally disregarded.
*By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to outside of Turkey; in particular to its subsidiaries.
*By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to its headquarters established in Turkey.
• Years of Experience
More than 5 years of experience
• Level of Education
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
• Languages
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
