Telekomünikasyon Mühendisi

ARTITEL İLETİŞİM HİZMETLERİ SANAYİ VE TİCARET ANONİM ŞİRKETİ

ROLE PURPOSE:

 Data Services Support Senior Specialist is accountable for managing all of the corporate customer data network equipments (routers, switches, modems etc)  and resolving customer incidents or requests during the daily operations. This role is also accounable for designing of the new projects and provisioning of them on the  Core Network Equipments.

 TECHNICAL SUPPORT 

1.    Accountable for resolving corporate customer incidents occurred on  IP Core Network Infrastructure

2.    Accountable for resolving corporate customer requests by configuring  IP Core Network Equipments and Customer Network Equipments

3.    Technical assistance for L1-L2 and TES other teams for solving complex and critical cases.

4.    Accountable for managing and operating all of the customer network devices (routers, switches, modems). To ensure to have best service quality level defined in KPI’s

5.    Accountable for designing, planning, implementing and operating of the corporate  customer’s IP MPLS Virtual Private and Internet Networks

PROJECT MANAGEMENT

6.    Configuring  Core Routers, Switches, BNGs and in order to provision customer network projects

7.    High and Low Level Design of the complex data customer projects

PROACTIVE ACTIONS

 8.    Accountable for providing optimum network design in order to fit customer needs

and service quality KPI’s

QUALIFICATIONS

- Degree qualified in Engineering discipline preferably Telecommunication, Electronics, Electricity or Computer Science

- Fluent English must

- Excellent Problem solving skills

- Good Troubleshooting Skills

- Good Team Work and Interpersonal Skills  

- Good communication skills

- Analytical thinking

 Knowledge of specific

- At least 2 years hands on experience in Internet Service Provider’s related departments

- Good understanding of IP MPLS  Networks Technologies

- Good understanding of Metro Ethernet, xDsl, Fiber, TDM, LAN technologies

- Hand on experience in Designing of  complex networks

- Good experience of Traffic engineering and QOS technologies

- At least 3 years hand on experience of routing protocols (BGP, OSPF; ISIS,EIGRP)

- At least 1 years hand on experience of SDWAN.

- At least CCNP, CCNA level knowledge