Entry Clearance Officers

British Consulate General İstanbul

The British Consulate General in Istanbul is part of a world-wide network representing British political, economic and consular interests overseas and is now looking to hire a number of Entry Clearance Officers (ECOs) for its UK Visas and Immigration (UKVI) section.

The objective of this role is to provide high quality, efficient and non-discriminatory visa application processing which meets published standards and to provide all customers with a firm, fast and fair service. 

Roles and responsibilities:

• To assess and resolve visa applications within agreed benchmarks. You must be able to analyse information, reach a decision quickly, and be able to justify this decision both orally and in writing. Entry Clearance Officers are expected to meet challenging daily workload targets;
• To ensure that all correspondence is considered, and reports or replies prepared within target times, in clear and concise English;
• To deal professionally with all callers to the Visa Section, whether on the telephone or in person, ensuring that people are treated fairly and responding sensitively to differences;
• These are fixed term contracts for an initial period of 12 months in response to seasonal demand. There may also be an option of extension and/or renewal of the contract.

Essential qualifications, skills and experience  

• Fluency in English (both oral and written) CEFR C1 level*;
• A proven track record of working quickly and reliably with little supervision and meeting challenging targets on a daily basis;
• Capable of making quick decisions in accordance with set rules and able to show that these decisions are fair and just on all occasions;
• The ability to work well under pressure in a target driven environment;
• The ability to work effectively in a team environment.

Eligibility: the successful applicant will be required to obtain the necessary security clearance. Higher clearances can be granted only to certain nationalities. For this reason, candidates must be of British, American, Australian, Canadian, or New Zealand nationality in order to gain the level of clearance required for this role.

Required behaviours 

Making Effective Decisions, Delivering at Pace, Working Together

Application deadline:9 October 2022

Type of Position:Fixed Term, Full-time

Duration of Post:12 months

Salary Currency:USD

Salary:2,602.41 (gross monthly)

Start Date:1 November 2022  

Other benefits and conditions of employment

This is a full-time 12 month contract, for 5 working days (36.25 hours net) per week.

The monthly base salary for this position is $2,602.41 gross EO level. Please note that staff members are responsible for paying any income tax required by local law.

The successful candidate will be subject to professional background check, security clearance and a probation period of 2 months.

 All applicants should have the right to live and work in Turkey. The British Consulate General in Istanbul does not sponsor work permits.

Staff recruited locally by The British Consulate General in Istanbul are subject to Terms and Conditions of Service according to local Turkish employment law.

British Diplomatic Missions are equal opportunities employers, dedicated to inclusivity, a diverse workforce and valuing difference. We are committed to developing a learning organisation that enhances business performance, maximises our staff’s potential and encourages staff innovation and development.

Additional information  

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

Please be advised that the British Embassy will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.

* Please note Common European Framework of Reference for Languages: Learning, Teaching, Assessment  indicates Level C1 as Mastery or proficiency Level which comprehends that a person can understand with ease virtually everything heard or read; can summarize information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation; can express themselves spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations. Please bear in mind in case you are invited for an interview your languages skills are going to be assessed.

*Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.