Field Operations Specialist

CHEP

Position Purpose

·       The purpose of this role is to support the Turkiye pallet business by:

·       Controlling and execute the audit process with local audit FSEs

·       Reporting and analysing the distributor stock flows

·       Ensure SAP and Salesforce master data is accurately updated.

1.       Audit

·       Execute audit process with local audit FSEs for pallet business

·       Accurately updating daily audit counts on Salesforce & SAP Fiori and sharing results with FSEs

·       Share key findings and actions for improvement of results with teams

·       Share audit count results with FSEs

·       Tracking of audit completions and following up on audits not completed with FSEs

2.       ARAP Completion:

·       Accurately updating the Loss/Surplus on SAP Fiori

·       Check correct approval received

·       Comparison of Salesforce results to SAP to identify any discrepancy

·       Weekly updating of the FY23 Audit Plan and sharing with the Asset Control team

·       Tracking of ARAP not completed

3.       Declaration Management:

·       Review stock flow reports for pallet distributor declaration regularly

·       Identify and report incorrect declarations to the commercial team

·       Assist commercial teams by raising Salesforce cases to correct the incorrect declarations

4.       Master Data Management:

·       Reviewing master data regularly to identify any incorrect information

·       Work closely with the responsible teams to update the systems

5.       Other responsibilities

·       Participate in process improvement projects

·       Assisting the Asset control department and management with adhoc reques

Qualifications :

·       A degree in Finance, Business Studies, Engineering or relevant studies

Experience :

·       Knowledge of FMCG, Retail and Distribution networks and Supply Chain dynamics

·       Customer facing experience

·       Experience in an environment with urgent requests and comfortable to manage those urgencies

Skills and Knowledge :

·       PC Literate and high-level key board skills

·       Working knowledge of Microsoft Excel and Word.

·       Good written and verbal communication skills.

·        Works well under pressure.

·       Proactive.

·       Working knowledge of Microsoft Office (Intermediate-Advanced)

·       SAP knowledge

Languages

Essential

Turkish, English