Banquet Sales Manager

Çırağan Palaca Kempinski

• To share key decision-making and policy-setting guidelines for the operation of Sales Department, Catering & Events division with the Asst. Director of Sales & Director of Sales.
• To follow up on all procedures and plans agreed upon with the Asst. Director of Sales & Director of Sales in a timely and through fashion.
• To assist with the preparation of the annual budget and the quarterly & monthly revenue forecasts especially utilizing knowledge of the history and positioning of competitive hotels and trends in the local Marketplace.
• To monitor all outstanding balances on all department accounts and to follow up with all professional sales team members in a timely fashion.
• To follow up planned corporate or social events in the city
• To attend selected MICE & Wedding trade shows.
• To prepare a database from the realized events ad update the list on a regular basis.
• To prepare meetings with service partners minimum 4 times a year.
• To achieve her / his financial target within the given period.
• To prepare weekly sales reports and present to the Asst. Director of Sales & Director of Sales.
• To monitor the sales team members’ goals and to report on a monthly, quarterly and annual basis.
• To assist all subordinates with advice and guidance in all phases of the sales process.
• To advise the Asst. Director of Sales & Director of Sales on all food/beverage/rental/other pricing guidelines with suggestions for improving both the sales and service products.
• To focus all personal sales efforts on the crucially important Social Market of weddings, Outside Catering and other personal and family celebrations.
• To be aware of all fire, health, safety, emergency and security procedures in the hotel.
• To train, develop and coach subordinates.
• To network and allocate time for self-development in order to keep up to date with current and future trends.
• To carry out duties, project and other assignments as required by the Asst. Director of Sales & Director of Sales.

NATIONALITY:                            Turkish nationality is must.

EDUCATION:                                Bachelor Degree, Master Degree preferred

EXPERIENCE:                              Minimum One (1) year of Banquet Sales Manager experience in a 5 star luxury hotel.

LANGUAGE:                                 Ability to work and communicate in a multinational environment:

• Local language – excellent oral and written skills 
• English – excellent oral and written skills
• Additional language – beneficial

COMPETENCIES: To fill this position the candidate must have:

• Knowledge of hotel features, benefits, and competing hotels within the market
• Strong leadership and analytical skills
• Ability to quickly adapt to a constantly changing market with a revenue positive effect
• Be proactive in achieving Catering/Wedding Department revenue goals
• Relevant experience in Catering/Wedding management. Hotel Operations experience is a plus
• Analytical approach to problem solving and demonstrated ability to “think out-side of the box”
• Ability to execute appropriate action plans.
• Negotiation skills
• Innovative ideas

TECHNICAL COMPETENCIES:Computer literacy adapted to the field of Sales:

• Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
• Opera (Sales & Catering)

INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

• • • • • • People Oriented
          • Passionate for European luxury
          • Entrepreneurial
          • Straightforward
          • Interest to develop in the Sales department, communication, attention to details
          • Organizational skills
          • Problem solving & decision making
          • Excellent listening and verbal skills
          • Self Confidence