Senior System Analyst

DİNÇERLER GROUP GIDA YATIRIMLARI ANONİM ŞİRKETİ

Senior System Analyst

We are seeking a retail-experienced Senior System Analyst to join our Enterprise Applications Unit under the Information Technology and Digital Transformation Department for our brands within Dinçerler Group, headquartered in İstanbul.

Responsibilities

• Analyze business processes and identify opportunities for operational improvement.
• Gather, document, and manage business requirements; translate them into functional specifications for development teams and third-party partners.
• Manage enterprise and digital applications including ERP, POS, CRM, Loyalty, E-Commerce, Mobile Applications, and other business-critical systems.
• Coordinate system integration projects and collaborate with internal teams, software vendors, and business partners to ensure successful delivery.
• Manage relationships with software vendors and external partners, monitoring service quality and project execution.
• Take an active role in system migration, data transfer, application transition, and digital transformation initiatives.
• Plan, coordinate, and support application enhancement, implementation, and transformation projects.
• Prepare business process documentation, process flows, business cases, and status reports.
• Manage testing activities, validate delivered solutions, and ensure business requirements are met.
• Act as a bridge between business stakeholders and technical teams, ensuring effective communication and alignment.

Qualifications

• Bachelor’s degree in Industrial Engineering, Computer Engineering, Management Information Systems, or a related field.
• Minimum 6 years of experience in enterprise applications, ERP solutions, digital products, or business applications as a System Analyst, Business Analyst, Product Owner, Project Manager, or a similar role.
• Experience working with ERP solutions and enterprise applications.
• Proficient in tSQL with the ability to write queries and perform analysis.
• Knowledge of web services, APIs, and system integration architectures.
• Strong analytical thinking, problem-solving, communication, and stakeholder management skills.
• High adaptability and willingness to learn new skills and technologies.
• Proficiency in English, both written and spoken.

Preferred Qualifications

• Experience in retail, franchise, QSR, food & beverage, or multi-site business operations.
• Experience in ERP, POS, CRM, Loyalty, E-Commerce, and digital sales channel projects.
• Experience in system migration, application management, vendor management, and digital transformation initiatives.
• No military obligations for male candidates.