CRM Loyalty Specialist

Dominos Pizza

• Graduate of preferably industrial engineering, management engineering, computer engineering, statistics, economics,
• Min 3 - 4 years of loyalty, CRM, or segment management experienceat Tel-Co companies
• Fluent in English both written and spoken
•  MS Office Power User
• Power BI or SQL, Emarsys, MS Dynamics knowledge is a plus
• Good communication and interpersonal relationship skills
• Analytical thinking ability
• To be a good team player
• To be sales and marketing oriented
• To follow new trends in marketing, communication, CRM & Loyalty closely
• No military obligation for male candidates

İŞ TANIMI

• Responsible for feasibility and performance analysis of the Loyalty Program and CRM campaigns and KPI’s
• Create periodical and ad-hoc customer reports on Power BI
• Prepare weekly conversion report for the communication effectiveness follow-up
• Be competent in the current platforms used
• Building models (in campaign management tools, reporting tools, Excel) to forecast and monitor the impact of Customer Lifecycle Management actions.
• Help keeping track of the CRM Budget and update related teams with periodical reports
• Be open minded, research oriented, find out and offer new methods and solutions to business problems