Quality & Process Management Junior Specialist

ENUYGUN COM İNTERNET BİLGİ HİZMETLERİ TEKNOLOJİ VE TİC.A.Ş.

Enuygun is Turkey's leading Online Travel Agency in flights with more than 12 million visitors and 50 million page impressions each month. With its user-focused service, more than 500,000 travelers book their flights on Enuygun every month.

We invite you to have the opportunity to work in Enuygun's young and dynamic team.

We are looking for a "Quality & Process Management Specialist" for Enuygun's growing team. With this position, you will have the chance to take part in the team that has developed one of Turkey's most successful internet projects.

Qualifications of this position:

• 1-2 years of experience in process and quality management role. 
• Focus on e-commerce is a plus
• University degree in related programs (Industrial Engineering is preferred)
• Experience in Process Management
• Experience in ISO and Quality Management Systems
• Experience in internal audit
• Knowledge of ITIL is a plus
• Excellent communication & presentation skills
• Working on business process management and modeling
• Analytical thinking, analysis and problem-solving
• Ability to work independently as well as collaboratively in a team environment
• Being result oriented
• Willing to improve oneself
• Good knowledge MS Office skills (Visio, Word, Excel)
• Intermediate English skills

This position will:

As the Quality & Process Management Junior Specialist, you will be responsible for process development, process management and quality management.

• Develop process and train all related stakeholders
• Define control limits for process measurement
• Solve bottleneck problems in processes
• Performing internal audits and report results