Senior Program Manager

EPAM SYSTEMS TURKEY YAZILIM GELİŞTİRME LİMİTED ŞİRKETİ

We are looking for a Senior Program Manager to revolutionize our Fortune Global 500 clients’ projects in E-Commerce, Healthcare or Life Sciences with emerging trends in Data, Cloud and GenAI and who is ready to act as a leader in project and delivery discipline within EPAM Türkiye. If a constantly changing environment doesn't stop you from exceeding stakeholder and team expectations, if you adopt a data-driven approach to management and can easily navigate the scalability of both products and teams of 50, 100, 200+, then you’re the leader we need. Responsibilities Lead projects from kick-off through go-live and post-production, ensuring alignment with stakeholders and clearly defined success criteria Manage the delivery process, including requirements, risks and the budget Oversee product quality, setting benchmarks and engaging the team to meet them Facilitate UAT / production deployments and manage releases Prepare the WBS and resource plans Act as the primary contact point for stakeholders, communicating project status, risks and progress Interface with clients daily, holding demos, training engineers and managing expectations Foster a collaborative, positive work environment, mentoring and coaching team members Establish governance models, manage virtual teams and resolve people management issues Create project management and communication plans, escalation procedures, change & risk management, as well as Agile ceremonies Manage the location's resource pool: allocation, utilization, bench/billable balance, and rotations within a matrix structure Own compensation, hiring, and staffing: Turkish market salary ranges, retention of key people, and closing demand against the pipeline Drive non-financial motivation: career tracks, mentorship, recognition, engagement, and retention through purpose Develop the people line: 1:1s, performance cycles, growth, and managing low performers Represent the company in the local market: professional communities, meetups, employer brand, and hiring network Requirements 8+ years of experience in team/project leadership Expertise in delivering enterprise solutions with 10 000 000 dollars in portfolio budget Knowledge of the full product development cycle, from pre-sales to post-production support Confidence to lead a team of 50+ members, including people management Background in setting up Dev, QA and BA processes on projects Understanding of Agile methodologies, SAFe and Kanban Use of GenAI for team productivity evaluation and decision-making Ability to drive AI-related activities, initiatives and projects Production experience in Digital, Data or Cloud projects Emotional intelligence with excellent analytical & problem-solving skills Cultural awareness and openness to diversity Strong command of financial models, metrics, revenue, and P&L: understands unit economics, margin drivers, and makes data-driven decisions on account profitability Skilled in organizational change management: leads restructuring, transformation, and adoption of new operating models with minimal disruption to delivery Solid knowledge of local Turkish labor law: employment, termination, compensation, and compliance requirements specific to the market Fluent English language Fluent Turkish language Nice to have Prior hands-on engineering experience Understanding of E-Commerce, Healthcare or Life Sciences domains Familiarity with environmental landscapes, sizing calculation and delivering techniques