Customer Credit Analyst (1 Year Contract)

Essity Turkey Hijyen Ürünleri San. ve Tic. A.Ş.

We are now searching for a Customer Credit Analyst in Turkey for 1 year contract. The role is responsible for analyzing and setting realistic customer credit limits for the assigned geographic/business area. The role is responsible to set credit blocks and resolve credit issues with the business within the approval matrix, to post customer payments to customer accounts, to prepare and send customer statements, to liase with customers on payment plans, track, post and reconcile post-dated cheques and bill of exchanges accounts and to develop good collaboration within team and with external customers.

The position is based in Kartal/Istanbul, Turkey.

Job Description

• Monitor receivables and collections and provide updates of receivables
• Be in close and regular contact with the customers ensuring their statement of accounts are sent to them, and payments are made timeously by customers.
• Post customer payments to customer accounts, prepare and send customer statements and to liase with customers on payment plans, track, post and reconcile post-dated cheques and bill of exchanges and to set credit blocks and resolve credit issues with the customers
• Perform ongoing analysis, identify issues or improvement areas related to customers and their credit settings
• Perform root cause analysis and recommend improvement activities to safeguard against financial risk directly to business stakeholders while promoting sales growth
• Lead or contribute to projects and initiatives related to credit management; challenge the status quo and identify new opportunities
• Ensure compliance with internal and external credit management and accounts receivable procedures / guidelines for the assigned geographical/business area
• Review and respond to enquiries from the business and/or customers related to credit management, taking a decision and resolve in line with the approval matrix
• Collaborate with accounts receivable persons to ensure actions related to overdue payments are executed in line with customer credit directives
• Monitor and follow-up on KPI’s, and perform aging reports and other ad hoc reporting and data analysis
• Develop and deliver credit or accounts receivables trainings for business counterparts to ensure appropriate involvement and understanding of credit management processes
• Review customer credit lines and payment terms on a regularly basis
• Responsible for order releasing
• BA/BS report preparation and submission
• Be a key communicator with both internal and external shareholders.

Qualifications and Competencies

• University degree or equivalent
• 5+ years’ experience in accounting, accounts receivable or credit management
• Advanced English and Turkish skills
• Strong application knowledge MS Excel. SAP B1 is preferable.
• Strong communication skills
• Problem Resolution
• Time Management
• Analytical skills
• Good business acumen and negotiating skills