Europe Region Invoice To Cash Manager

FieldCore Service Solutions

FieldCore, a GE company, is a new, independent industrial field services company that will deliver the highest standard of field services excellence and capabilities for GE and its customers. As a GE company, FieldCore will bring together the field services expertise and people from both Granite Services and GE’s Power Services into one powerhouse. Driven by the values of safety, quality, and integrity, FieldCore will be built to deliver operational excellence for customers in the power generation, oil & gas, nuclear, and wind power markets.

Role Summary/Purpose

The Regional Invoice To Cash (ITC) Manager II will drive billing and account receivable strategies, policies, and procedures in to ensure accurate and timely billing and associated accounts receivable. The Regional ITC Manager II will lead and manage a regional team of both Billing Specialists & Regional Control Analysts. This position will identify and implement process improvements to ensure high quality and efficient billing and collection activities. The Regional ITC Manager II will also establish and implement billing and cash performance metrics for the team.

Essential Function

• Develop and implement billing strategies, policies, and procedures to ensure accurate and timely billing in compliance with company policies and business needs in local countries
• Lead and manage a regional billing team in daily activities and complex projects with regional impact
• Identify opportunities for improved systems and processes to streamline region billing activities and meet deliverables more effectively
• Review and analyze billing metrics to ensure business needs and departmental objectives are met
• Review inventory, receivables reports with finance managers and business managers leverage senior managers to resolve inventory issues in a timely manner
• Forecast cash settlements to meet local country payroll and AP obligations
• Liase with Operations teams to ensure correct project setups to avoid back end issues
• Initiate and analyze weekly region unbilled costs inventory and AR summary reports to ensure objectives are met or exceeded and be able to convey the metrics effectively to senior leaders
• Partner with regional finance and service teams to resolve open inventory and accounts receivable issues in order to drive past due balances greater than 60 days
• Ensure the quarterly DT/DF account reconciliation with GE counterparts ensuring receivable accounts are in balance utilizing schedule posted by GE
• Ensure balances in subledger are reconciled with IBS (GE’s Internal Billing System) and those billed manually
• Develop and maintain working knowledge of all applicable local contracts and standard MSAs for assigned region(s)
• Audit and follow the end to end operational billing process to ensure any deficiencies are addressed and the customer recognizes costs in a timely manner
• Act as customer liaison to ensure quality processes are being met as to customer expectations, troubleshooting issues when an opportunity arises
• Excellent communication to report trends monthly to senior management
• Manage Project Accounting close processes for assigned region at month end
• Train and set up for any customer requiring access to iReceivables (electronic invoice delivery system)
• Ensure IBS rejects and ART/ARM recons are closed out in a timely manner with zero deficiencies
• Actively reach out to Granite/Fieldcore clients to resolve discrepancies and speed up cash collections
• Perform other duties and projects as assigned

Qualifications/Requirements

• Bachelor’s degree in Accounting or Business related field preferred
• 8+ years related experience with Billing or Accounting processes required
• 3+ years managing and developing employees
• Experience in Project Accounting in Oracle or SAP preferred
• International and inter-company billing experience is desired

Desired Characteristics

• Excellent, leadership, organizational, and analytical skills
• Excellent customer service skills and interpersonal skills
• High attention to detail skills
• Ability to quickly comprehend and learn new systems/processes
• Performance driven with ability to handle multiple tasks and meet deadlines in a high-pressure environment
• Ability to work independently and within time constraints
• Strong troubleshooting, problem-solving and creative thought processing skills
• Ability to prepare detailed reports using company ERP and Excel
• Ability to complete multiple projects and meet deadlines in a fast-paced environment
• Intermediate to advanced level of Excel skills
• Some travel required
• English proficiency required