SAP CRM Danışmanı

FIT GLOBAL

FIT Global is a dedicated SAP Development Partner for customer-centric and industry-specific solutions for over two decades. With our SAP certified end-to-end solutions for equipment management and rental companies, we help customers around the world to manage their dynamic market and customer needs. That’s how they increase availability and uptime, optimize pricing, boost sustainability and raise profitability over the circular lifecycle of their equipment. Our industry knowledge, smart technology, and close collaboration with SAP ensures acceleration from the start.

Candidates are expected to have the following qualifications and skills:

Responsibilities:

• Configure CRM module for our products,

• Determine development needs

• Provide CRM consultancy and support for existing projects

• Design and develop SAP solutions for ECC/CRM and S/4HANA versions, in CRM as known as S/4HANA Service module, regarding Sales, Service business areas focused on the Sales order to Bill, Service order to Bill, etc. processes and relevant master data

• Making the adaptation steps and configuration of the project/work that he is responsible for

• Providing demand preview and customer support for Jira helpdesk

• Sharing what needs to be done in the system and producing solutions by communicating with key users by e-mail, telephone or face to face

• Providing user trainings within the scope of technical expertise

• Providing support to other consultants as needed

• Notifying key users of improvements made in CRM processes

• Performing end-user report tests

• To carry out authorization studies

• Preparing a report/document that conveys the work done to the customer

• Making presentations to transfer the work done to the customer

Requirements:

• At least Bachelor’s Degree, Post Graduate Diploma or Professional Degree in IT, Engineering, or equivalent

• 5+ years’ experience in CRM module preferably in global projects.

• Proven track record in 2 full cycle SAP implementation projects in SAP CRM.

• Knowledge of Sales and Service business areas in CRM

• Good communication skills, taking initiative, and the ability to work independently.

• Good command of English is required

• SAP certification is a plus

• No military obligation for male candidates