Inside Sales Specialist

General Electric

Role Summary/Purpose

Inside Sales Specialist will grow sales of assigned customer portfolio through creating and

maintaining long term customer relationships/satisfaction. He/she will contact hospital, clinics and

physician office customers to sell assigned products/services, will meet, exceed sales quotas and

activity levels for assigned territory by keeping sales trackers and account reviews. He/she will

prospect, qualify, quote and close new business in an assigned area.

Essential Responsibilities

• Grow assigned customer portfolio to achieve and exceed annual pricing, order and revenue and profitability      targets in designated product and/or services categories through outbound and inbound call activities,              meeting call volume targets as well.

• Prioritize selling time to build and maintain a balanced funnel of sales prospects to generate sales, achieve      account penetration and drive market share growth.

• Develop and maintain consultative sales relationships with all key-buying influences in each account by              using installed base information, sales and service reports/databases, new leads and cold-calling efforts.

• Maintain complete knowledge of each account’s history, contacts and current and long-term purchase plans    for designated products. Track outcomes and opportunities through designated tracking processes and/or        customer relationship management tools.

• Act as primary salesperson for tactical sales opportunities by working directly with prospective customers to    build value for our offerings, present proposals, negotiate and secure the order, working through both GE’s          internal sales and the external customers purchase processes.

• Maintain/earn customer loyalty by providing best in class customer service to all GE Healthcare customers.      Promote customer satisfaction by working with install and support organizations to resolve customer related    sales issues. Record customer feedback and complaint information through the proper quality processes          and channels.

• Support and partner with field sales and service personnel in their efforts to sell strategic offerings and              maximize account penetration by identifying sales prospects, developing targeted account strategies,                providing account/product information, participating in internal/customer meetings, developing proposals        and providing account follow up.

• Drive targeted marketing campaigns and follow up on Telemarketing

• Maintain thorough current and competitive product knowledge and clear understanding of market dynamics    in order to offer creative solutions to customers. Understand basic clinical applications, functions, features        and benefits with the ability to communicate them to customers.

• Support indirect sales business by managing sales operation

• Manage whole tender process to complete properly and timely by providing and preparing required                      documentations according to regulations

Qualifications/Requirements

• Bachelors degree, 2+ years successful    over the phone business to business sales

  experience requiring closure of sale over the phone.

• Proficiency in computer skills in Microsoft Office Suite products

• Willingness to travel to required team meetings up to several trips per year including

  Overnight stays depending on business needs.

• Ability to communicate using English (or local language)

• Dependable: Being reliable, responsible, dedicated, committed, and fulfilling

  Obligations

• Adaptable/Flexible: Being open to change (positive or negative) in response to new

  information, different or unexpected circumstances, and/or to work in ambiguous

  situations in a high paced environment with changing needs

• High Integrity: Accepting and adhering to high ethical, moral, and personal values in 

 decisions, communications, actions, and when dealing with others

• Basic understanding of technical/medical equipment and services, preferred 

  knowledge in applicable specific GE Healthcare care areas desired

• Creative Problem Solving –Strong analytical skills demonstrating ability to identify root

   causes of problems; generate and evaluate creative alternative solutions; implement

    problem resolutions quickly and effectively with fact-based decisions.

• Experience with Must, SFDC and FEMC tools