French-Speaking Back Office Specialist

GGM Gastro

About Us

GGM Gastro is one of Europe's leading companies in the field of professional commercial kitchen equipment. Headquartered in Germany, we supply restaurants, hotels, and catering facilities worldwide with high-quality, innovative, and practical solutions. Our extensive product portfolio ranges from modern cooking, refrigeration, and dishwashing equipment to complete kitchen systems.

To further expand our presence in Turkey and maintain our high standards of excellent customer service, we are looking for additional team members with excellent French language skills to join our French-speaking Back Office team in Istanbul.

Your Responsibilities

• Entering, processing, and monitoring customer orders in SAP
• Coordinating delivery dates and liaising with internal departments
• Ensuring smooth order processing and fulfillment
• Maintaining customer and order data
• Handling customer inquiries professionally and promptly via email
• General correspondence related to order processing

Your Profile

• Excellent French language skills, both written and spoken (native level)
• Strong command of English, both written and spoken
• Completed secondary school education or equivalent qualification
• Initial experience in customer service or administrative support is an advantage, but not required
• Proficient in Microsoft Office applications
• Strong communication skills, team spirit, and a solution-oriented mindset
• Independent, structured, and reliable way of working
• High level of customer service orientation and patience when dealing with customer inquiries

What We Offer

• An exciting role in a successful international company
• A supportive and collaborative team with flat hierarchies
• A workplace in our modern office in Istanbul (Çağlayan), with excellent access to the Metro and Metrobus – only about a 4-minute walk away
• Transportation allowance and monthly meal card
• Additional private health insurance funded by the employer
• Free breakfast provided daily
• Various career development and growth opportunities within the company

We look forward to receiving your application and getting to know you!

This position is based on-site at our office in Istanbul (Çağlayan).

Apply now and become part of our team!