Financial Operations Specialist
Kocaeli
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Finansal Operasyon UzmanıKocaeli
About Job
Job Description
- You will be responsible for maintaining the sales ledger and supporting customer account processes, demonstrating strong administrative and organizational capabilities.
- You will contribute to financial operations activities in line with company policies and procedures.
- Support the timely follow-up of account activities to ensure the effective management of customer balances
- Prepare account reconciliations as required to ensure accuracy and transparency
- Maintain accurate and up-to-date records of all customer communications and transactions
- Ensure alignment with company policies and contribute to the continuous improvement of financial operations processes
- Collaborate cross-functionally with departments such as Billing and Accounts Receivable to support the resolution of issues impacting payment processes
- Perform customer assessments for new accounts and support the establishment of credit limits in line with company guidelines
- Prepare regular reports and analyses related to financial operations for management review
- Build and maintain strong professional relationships with customers, colleagues, suppliers, and external stakeholders
- Record, monitor, and support the resolution of customer queries in a timely manner
- Contribute to achieving company targets and operational objectives
- Ensure effective communication and coordination across the business, particularly with Sales and Finance teams
- Monitor and manage customer accounts to support overall portfolio health
- Support customer ledger reconciliation activities to ensure data accuracy
- Ensure accounting transactions are completed accurately, on time, and in compliance with applicable regulations
- Provide support for month-end and year-end closing activities
- Assist with internal and external audit processes as required
- Strict monitoring of customer receivables and prompt coordination between sales and finance teams in case of delays.
- Preparation for audits on timely manner
Required Knowledge / Profile
- Bachelor’s degree in Accounting, Finance, or a related field
- Advanced proficiency in Microsoft Office applications, particularly Excel
- Good command of English (both written and spoken)
- Strong communication skills with the ability to effectively interact with customers and stakeholders at all levels
- Strong analytical thinking with a results-oriented mindset
- Solid problem-solving and process management capabilities
- Familiarity with financial systems and reporting tools
- High level of integrity with a commitment to confidentiality in handling sensitive financial data
- Organized, disciplined, and with a strong sense of ownership and accountability
- Minimum of 4-5 years of experience in financial operations or a similar role
- Team player with a collaborative and proactive approach
- SAP knowledge is considered an asset
- Experience working in multinational and multi-stakeholder environments is a plus
- Ability to work in a fast-paced environment with effective prioritization skills
Preferred Candidate
• Years of Experience
5 - 10 years of experience
• Level of Education
Bachelor’s(Graduate), Master’s(Graduate)
• Military Status
Exempt, Completed
• Languages
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
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