Medical Consultant (English- German)

Heal22 Group Sağlık Tic. A.Ş

Who We Are:

We are Heal22 Group Health Trade Inc., one of the leading companies in the field of International Health Tourism in Turkey. We are currently looking for a Health Consultant Customer Representative to work in our Istanbul (Şişli) office for our Heal22 brand.

Job Description:

• Communicate with potential customers who want to undergo procedures in the field of health tourism, provide information about Heal22's products and services, and make sales based on customer needs.

• Handle phone and email traffic from Heal22 teams, customers, and partners regarding the transactions and packages sold by Heal22, resolve issues/requests, create necessary records, and forward them to relevant parties.

• Work towards achieving sales targets.

• Respond to pre-sales and post-sales customer requests promptly within the framework of procedures and rules to enhance customer satisfaction.

• Contribute to the development of business processes by working in coordination with team members and other departments.

• Ensure complete, timely, and accurate data entry into the CRM system.

• Conduct effective sales by analyzing customer needs accurately in sales activities.

• Answer incoming calls related to products/services and make customer calls.

• Compensation includes a fixed salary, commission, transportation allowance, and meal allowance.

Qualifications:

• Preferably, at least one (2) year of experience in the healthcare sector or call center sales operations.

• Energetic and aiming for a successful career in a dynamic environment, self-confident, dynamic, enthusiastic, and highly motivated.

• Ability to conduct sales over the phone.

• Strong communication, persuasion, and analytical skills.

• Able to work in a planned and results-oriented manner, with a developed analytical mindset.

• Interested in keeping up with technological developments and enjoys research.

• Team player, proactive thinker, and responsible.

• Proficient in English and German.

• Proficient in MS Office and capable of using different CRM systems effectively.

• Disciplined and able to fully comply with working hours.