Senior Reporting Specialist

Hepsiburada

• Bachelor’s degree from the Universities (Industrial engineer, statistics, business administration, economy
• At least 3 years of experience, preferably worked in similar position in Call Center or Customer Services Departments,
• Excellent knowledge of MS Office,
• Excellent verbal, written and presentation skills in English,
• Good written and verbal communication skills,
• Strong analytical and reporting skills,
• Well disciplined, planning, and the ability to follow advanced
• No military obligation for male candidates,
• Resident in Anatolian side of Istanbul or around Gebze.

JOB DESCRIPTION

• Preparing and analysis of monthly and weekly reports for Solution Center and Catalog Management,
• Monitoring and reporting performance of Solution Center and inhouse teams,
• Determining the needs of the new reports and improving,
• Work closely with operation and support teams.