İş Yerinde
İş Yerinde
Full-Time
Medium Level Manager
Customer Relations
Customer Relations
119 application
Full-Time
Medium Level Manager
119 application
Customer Relations
What is SAM Academy?
In our new program designed for young professionals with at least 2 years of account management or sales experience, Insider SAM (Strategic Account Management) Academy offers an exceptional opportunity for those who want to boost their career at a fast-paced startup environment. We are looking for dedicated, passionate and hardworking candidates who'd be willing to relocate in one of our 18 offices worldwide after completing a year-long training at our Istanbul office. If you want to make your mark on the ongoing global digital revolution, change the direction of your career and if you want to make an impact on the digital transformation of world's leading brands, submit your application by October 30th, 2019.
First things first: What is this role about?
You’re probably expecting an eye-catching, mesmerizing job description that will sweep you off your feet, flavoured with the coolest startup jargons. But, let’s be honest, nothing says more than the real experience, right? So we asked our team to tell us what their day-to-day is really like and, in a nutshell, this is what they told us.
You’ll be the face of Insider to our clients! You’ll be the bridge between their needs and our technology
Help our clients understand their needs and which of our features and products best match their goals and expectations
Make sure our clients are utilizing our technology at their best so that we can fully provide them our world-class service. You’ll monitor and facilitate the customer's adoption of our technology
Work with our data-geeks (aka engineers and developers) and product specialists whenever it’s required to make sure the client has full tech support, if necessary
Develop and maintain key account plans that identify opportunities to boost the value we’re looking to add to our clients’ organization
Proactively provide constant feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our client
Establish a trusted adviser relationship that ensures our customer's overall satisfaction with our services and technology
Plan strategies to help the customers meet their objectives, prioritizing and driving resolution on escalated customer issues
Bring new product ideas to the table! As an account strategist, you will be helping our product and design gurus shape our product roadmap
What we expect from you?
A university degree in Business, Marketing, Engineering, or related fields
To have, to some extent, digital marketing related experience in a customer-oriented position
Show us that “you’ve got what it takes” to collaborate and build strong relationships with customers, especially at the executive level
Solid oral and written communication abilities, with positive and energetic phone skills and exquisite listening skills. Alas, we’ve got clients all over the world!
Be a self-motivated and savvy tech bug, always in search for savvy solutions and ideas to improve our relationship with our clients
Cherish one of our core ethos: care. You’ll need to care for our clients and make sure they feel at home with ur products and our assistance
Superior project and time management skills. A keen eye for detail is a plus!
Passion for testing, measuring and improving outreach and follow up effectiveness
The ability and flexibility to work in a fast-paced startup environment
Solid understanding of basic web concepts and digital marketing.
Hold on! Life’s a two-way road! Here’s what you’ll enjoy while spending time with us
Mens sana in corpore sano! You’ll enjoy delicious and healthy lunches, dinners and afternoon snacks. Plus coffee and tea handy!
We offer many hard and soft skills trainings to help you improve and challenge yourself.You’ll have access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge.
You’ll have space to share your skills and even deliver trainings and workshops if you wish. Sharing is caring!
We’ll provide you with a paid Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want
You’ll have a chance to work in an international, diverse and inclusive environment
You’ll be part of an industry that’s shaping the future of customer experiences.Don’t believe us? Just ask Google.
Occasional TGIF happy hours!
Now, a little bit about us
Insider is an integrated Growth Management Platform for digital marketers, but we’re also known as data-geeks, trailblazers, or entrepreneurs. Our mission is to help marketers and brands across the globe deliver hyper-personalised customer experiences in multiple online channels. Insider simplifies the life of digital marketers and helps them drive growth for their brands, with zero marketing waste. Here’s a little list with some cool things about us:
We were listed in 100 Hottest startups by WIRED magazine and our CEO and Co-Founder, Hande Cilingir, was ranked one of the top 5 women CEOs outside the US
Our new category (Growth Management Platform) was recently backed by Sequoia Capital, one of the most prestigious venture capital funds in the world
We partner with over 300 global brands like Huawei, Samsung, New Balance, Singapore Airlines and UNIQLO, helping them grow beyond customer expectations
We have offices in 16 regions, including London, Singapore, Tokyo, Dubai, Moscow, Warsaw, Kuala Lumpur, Jakarta, Istanbul, Kiev, Sydney, Seoul, Ho Chi Minh City, Bangkok, Hong Kong and Taipei.
Was this position made for you?
So let’s talk! We’re curious bugs and can’t wait to get to know you.
Stratejik Hesap Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Stratejik Hesap Müdürü İş İlanlarıInsider Growth Management Platform (GMP) helps digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenu
Şirket Sayfasına GitÖzel Sağlık Sigortası, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Bireysel Emeklilik.
Stratejik Hesap Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Stratejik Hesap Müdürü İş İlanları