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Restaurant Supervisor

Kempinski Hotels

İstanbul(Avr.)
45 gün önce güncellendi

Job Type

Full-Time

Position Level

Specialist

Department

Food & Beverage

Food & Beverage

Redirection Count

91 redirection

Job Type

Full-Time

Position Level

Specialist

Redirection Count

91 redirection

Department

Food & Beverage

QUALIFICATIONS AND JOB DESCRIPTION

 

SCOPE

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

 

MAIN RESPONSIBILITIES

  • Responsible to Assistant Restaurant Manager/ Restaurant Manager.
  • Responsible for Head Waiter/ Waitress, Waiter/ Waitress & Host/ Hostess.
  • Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
  • A courteous, professional and efficient service is provided at all times.
  • All duties and tasks are performed as per the tasks required at the outlet.
  • Be knowledgeable of all services and products offered by the hotel.
  • Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
  • Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
  • Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
  • Ensure that the place of work and surrounding area is kept clean and organized at all times.
  • Successfully perform opening and closing procedures established for the assigned outlet.
  • Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to superiors.
  • Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
  • Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
  • Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
  • Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.
  • Undertake reasonable tasks and secondary duties as assigned by the Department Head.
  • Assist in carrying out scheduled inventories of products and operating equipment.
  • Perform any other assigned reasonable duties and responsibilities.
  • Projecting at all times a positive and motivated attitude and exercise self-control.
  • Have a complete understanding of the monthly profit and loss statement of the department.
  • Lead the service and act as a role model to the team.
  • Ensure a flawless service to the highest standards and as required by the department and the hotel.
  • Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. 

Required Qualifications & Competencies

 

  • Turkish nationality.
  • BA/BSc in Hospitality Management or related field.
  • Minimum 1 year in F&B service role. 
  • Excellent oral and written skills both in Turkish & English.
  • Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
  • Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
  • Ability to identify and delegate tasks effectively.
  • Excellent organizational and time management skills.
  • Applies a professional, confidential and ethical approach at all times.
  • Works in a safe, prudent and organized manner.
  • Ability to operate computer and office equipment.
  • Proficiency in Excel and Word.
  • To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

    • Passionate for Food & Beverage

    • People Oriented
    • Passionate for European luxury
    • Entrepreneurial
    • Straightforward
    • Business Acumen
    • Sense of responsibility
    • Leader
    • Team player
    • Analytical thinker
    • Flexible and reliable
    • Tolerant and open minded
    • Works well under pressure

Preferred Candidate

No experience preference
High School(Graduate)

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İlgini Çekebilecek İlanlar

Yiyecek İçecek Şefi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Yiyecek İçecek Şefi Yiyecek İçecek Şefi Maaşları Yiyecek İçecek Şefi Nasıl Olunur? Yiyecek İçecek Şefi Nedir? Yiyecek İçecek Şefi İş İlanları