İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Customer Service
Customer Service
Application Count
117 application
Job Type
Full-Time
Position Level
Specialist
Application Count
117 application
Department
Customer Service
QUALIFICATIONS AND JOB DESCRIPTION
We are looking for a “Customer Service Support/Specialist" to join our growing team!
Our working hours will be based on U.S East Coast local hours and remote.
Qualifications
- Bachelor’s degree in international Logistics, Freight Forwarding, or related fields
- Must have good English both written and spoken. All email correspondence and communication will be in English
- Good command of MS Office applications
- Good command of English with verbal and written communication skills
- Good team player
- Preferably 2+ years’ experience in Logistics, Freight Forwarding, and Customs operations
- Confidence to make decisions of importance
- Ability to handle multiple projects at one time and work both independently as well as within a team
- Good at working with details
- Ambitious, confident, and able to take initiative
Job Description
- Customer Service Support/Specialist would be responsible for the processing of freight shipments internationally and domestically by overseeing the preparation of files, distribution of documents, and general flow of the shipments
- Accepting and creating bookings for international and domestic shipments
- Maintaining accurate booking information and shipment statuses daily within a company and third-party software
- Efficient handling of freight shipments
- Verify system-generated information with actual documents to ensure accuracy
- Maintain files: enter file data, including but not limited to - opening the file, entering, and updating the online system with applicable data elements, billing each file -providing accurate job costing, issuing applicable forms and documents, and closing the file as per departmental guidelines
- Communicate clearly, timely, and effectively with overseas offices, agents, customers, and domestic vendors
- Answer all customer inquiries in accordance with policy standards
- Ensure each file's payables and receivables are completed and forwarded timely and as per customer requirements
- Perform other duties and projects as assigned and requested
Preferred Candidate
Export Customer Services Specialist pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Export Customer Services Specialist İş İlanlarıExport Customer Services Specialist pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Export Customer Services Specialist İş İlanları