İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Application Count
463 application
Job Type
Full-Time
Position Level
Specialist
Application Count
463 application
Department
QUALIFICATIONS AND JOB DESCRIPTION
Longevita is UK's leading medical tourism company headquartered in London.
Longevita refers patients from the United Kingdom to qualified surgeons who perform hair transplant, plastic surgery, cosmetic dentistry and eye surgery at internationally accredited private hospitals in Turkey.
Longevita also has offices in Istanbul and Izmir, and is looking to expand itsInternational Patient Relations team in line with the firm's current business growth.
JOB DESCRIPTION
- Attend medical appointments with patients during consultation, procedure, discharge, check up and provide translation where necessary
- Maintain regular dialogue with patients prior to arrival, while they are in Turkey and after they go back to their home countries
- Identify cross selling, up selling, patient referral opportunities where possible and collaborate with the sales team for execution
- Get patient reviews and take pictures/videos with patients prior to their departure
- Follow up treated patients, check up on their recovery by obtaining information at regular intervals and advise best course of action for excellent surgical results
- Respond to after care enquiries, arrange revision surgeries or resolve complaints according to company policy
- Contribute to the patient loyalty program by constructing a portfolio of satisfied treated patients, retaining relationships and winning their referrals
REQUIREMENTS
- Degree from Tourism administration, English translation and interpretation, English or American language and literature, International Relations, School of nursing or medical related academic programmes taught in English
- Fluency in formal written and spoken English, additional Western European language is a plus
- Minimum of 2 years experience in a customer facing role, preferably in a healthcare services environment
- Organisational skills, multi tasking expertise, interpersonal skills, communication skills, self motivation, persistency and performance under pressure
- Flexibility in working hours and days including weekends when required
- Prior experience with CRM software is a plus
WHAT WE OFFER
- Base salary and performance linked bonus
- Private health insurance
- Apple iPhone, laptop computer, meal card
- Minimum two professional trainings every year
- Rotation opportunity across different roles and international offices
- Company sponsored holiday to exotic destinations on meeting targets every year
Preferred Candidate
Uluslararası Hasta İlişkileri Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Uluslararası Hasta İlişkileri Uzmanı Uluslararası Hasta İlişkileri Uzmanı Maaşları Uluslararası Hasta İlişkileri Uzmanı Nasıl Olunur? Uluslararası Hasta İlişkileri Uzmanı Nedir? Uluslararası Hasta İlişkileri Uzmanı İş İlanlarıHakkımızda
BizAssist is a sales and marketing consultancy focused on healthcare. We help businesses with lead generation through digital marketing, online sales,
Şirket Sayfasına GitYan Haklar
Özel Sağlık Sigortası, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Bireysel Emeklilik.
Uluslararası Hasta İlişkileri Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Uluslararası Hasta İlişkileri Uzmanı Uluslararası Hasta İlişkileri Uzmanı Maaşları Uluslararası Hasta İlişkileri Uzmanı Nasıl Olunur? Uluslararası Hasta İlişkileri Uzmanı Nedir? Uluslararası Hasta İlişkileri Uzmanı İş İlanları