Assistant Front Office Manager

Marca Otelcilik Yatırım A.Ş. (BOOST)

The leading property projects bearing Mar Yapı’s signature with a perfectionist approach won awards at international competitions such as Cityscape, WAF, MIPIM Architectural Review. Mar Yapı which offers affordable luxury to its investors with an environmental consciousness and modern approach, placed its signature on Divan Residence at G Plus, G Marin Managed by Divan, G Yoo Inspired by Starck, Divan Residence at G Tower and G Rotana project and displayed the elegant, functional and distinguished examples of modern architecture. Mar Yapı which affirmed its quality with international collaborations and which offers high returns and lucrative investments continues to develop new projects which add value to its region and investors..

G Beyond Yalıkavak is looking for "Assitant Front Office Manager"

QUALIFICATIONS

• Preferably University graduate.
• Excellent written and verbal communication skills in the English and Turkish language.
• At least 2 years of experience in a 5 stars hotel chain.
• Strong representation and persuasion skills, strong in human relations, team leadership skills.
• Prioritizing guest satisfaction, having the ability to make quick and effective decisions, high problem-solving skills.
• Taking care of his appearance and personal care.
• Able to adapt to intense work tempo and shift working hours.
• Result-oriented, problem-solving, dynamic and adaptable.
• Knowladge  Elektra, Opera PMS system.

JOB DESCRIPTION

• Plan and supervise the day to day operations of the Front Office section which are related to the arrival and departure of guests.

• Attend to guest's requests and complaints.
• Handles promptly and courteously problems regarding guest room accommodations and rates.
• Ensure effective communication via daily briefings and weekly updates within the department.
• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible.
• Any other duties, which may be assigned to you from time to time as directed by your Manager.
• Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
• Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.