Buffet Attendant

MSC Kruvaziyer Turizm A.Ş

Buffet Attendant – Ship Based Job

The Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage, is headquartered in Geneva, Switzerland, and has two distinct brands within its structure - the contemporary and luxury brands. MSC Cruises comprises 19 modern vessels combined with a sizeable future global investment portfolio of new vessels and is projected to grow to 23 cruise ships by 2025. Explora Journeys, is set to start operating in 2023 with a fleet with the latest and most advanced environmental and maritime technologies available.

MSC’s number one priority across all its operations has always been the health and safety of its guests and crew, as well as the communities at the destinations its ships serve. MSC has long been committed to environmental stewardship with a long-term goal to achieve net-zero emissions for its operations by 2050. The Company is also a significant investor in next-generation environmental marine technologies, with the goal to support their accelerated development and implementation.

JOB DESCRIPTION

An exciting opportunity exists for a world class Buffet Attendant to join our team. The primary responsibility of the Buffet Attendant is to provide a safe, friendly and quick and professional food service for Guests at one of the outdoor buffets on vessels of the MSC fleet under the supervision of the Buffet Supervisor

KEY ACCOUNTABILITIES

• To provide first class food service at the outdoor (lido or poolside) buffet areas.
• To set up of the buffet, to prepare the cutlery in rolled napkins, to operate the beverage station (indoor or outdoor) and to clear tables used by Guests.
• To act like the assistant waiter or even as the waiter on some occasions, if a full restaurant service is made at the Buffet area
• To clean the buffet areas before, during and after service.
• To welcome Guests each meal times at the entrance to the buffet, and to say farewell to them when leaving.
• To clean and to sanitize the general buffet working area and to set up for the next shift at the end of each shift.
• To use the appropriate checklist to make sure that everything in that section is clean and prepared according to company sanitation standards at the end of each shift.
• To attend meetings and training sessions when required by your Buffet supervisor.
• To report to your Buffet Supervisor any problems involving Guests.
• To comply with Company sanitation food safety and sanitation standards at all times.

QUALIFICATIONS

• Fluent English, oral and written.
• Any additional European language is considered an advantage.
• Proven 5-star hotel or restaurant service (including Job Training) or one completed contract in this or a similar F&B position (including Messrooms or room service) on a Cruise vessel.
• A good and demonstrated working knowledge of the operation of a fast-turnover, high-class restaurant or cafeteria.
• A good knowledge of basic Company sanitation regulations and requirements.
• Good communication skills to let you communicate easily with all Guests.
• The ability to replace an assistant waiter in times of need.
• Ability to work in harmony with colleague buffet attendants from many different backgrounds.
• Ability to occasionally lift and/or move up to 25 Kg.
• Friendly, honest and clear communications with Guests.
• Proven ability to work in a harmonious productive team environment.
• Food Safety Proficiency certificate issued by recognized Authority (HACCP)
• STCW95 certification is compulsory before on boarding (Basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility).
• A recognized medical certification is required before starting to work on board.
• Possess a valid passport and when possible a seaman book copy.