B2B Offices Key Account Manager

Nestlé Türkiye Gıda Sanayi A.Ş

Nestlé is one of the world’s leading food and beverage companies, with 2000 global iconic brands and operating in 188 countries. At Nestlé, we work to unlock the power of food to enhance the quality of life for everyone, today and for generations to come. That is our purpose.

We are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully, and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations.

Get to know us better at www.nestle.com

Join the Nestlé Team and be a Force For Good!

We are currently looking for a Business to Business (B2B) Offices Key Account Manager to join our Nespresso team.

Location: İstanbul

Type of contract: Permanent

As a Business to Business (B2B) Offices Key Account Manager, you will have the following responsibilities:

• Identify and develop new business opportunities within the B2B Office segment through market analysis and customer prospecting.
• Build and execute customer account plans to achieve sustainable growth and profitable sales targets.
• Manage the full sales cycle, from lead generation and customer acquisition to contract negotiation and account development.
• Develop long-term partnerships with key customers and continuously identify opportunities to expand business.
• Manage and grow a portfolio of strategic accounts, ensuring high customer satisfaction, loyalty, and retention.
• Collaborate closely with global and local stakeholders to implement strategic account initiatives and commercial priorities.
• Drive customer engagement through tailored solutions, training programs, events, promotions, and brand visibility activities.
• Leverage CRM (Customer Relationship Management) tools to effectively manage the sales pipeline, customer relationships, and business opportunities.
• Monitor market dynamics, customer needs, and competitor activities to identify trends and recommend growth opportunities.
• Work cross-functionally with Marketing, CRM, Customer Care, Finance, and other teams to deliver business objectives and outstanding customer experience.
• Manage account budgets and forecasts in partnership with the B2B Commercial Manager.
• Ensure flawless execution of commercial plans while maintaining full compliance with Nestlé and Nespresso business principles, policies, and standards.
• Act as a brand ambassador by ensuring the consistent delivery of the premium Nespresso experience across customer touchpoints.

Which profile are we looking for?

• Bachelor’s or master’s degree.
• A minimum of 3 years of experience in B2B sales, key account management, business development, or field sales.
• Experience working with Catering and Vending Operators within the B2B channel is an advantage.
• Proven track record of delivering sales growth and developing strategic customer relationships.
• Experience managing complex sales opportunities and collaborating with cross-functional teams.
• Strong negotiation, communication, and stakeholder management skills.
• Good level of English.

What are our employee community values?

• Safety, quality, compliance, and respect are pillars for our community existence.
• Respect is our overarching value in Nestlé. We RESPECT each other, others, the environment, and all life around.
• We work in a supportive, caring, elevating environment. It is crucial for us to preserve our culture of solidarity.

What are our working values at Nestlé?

• Flexible work schedule.
• Multinational experience at one of the world’s leading food and beverage companies.
• International and domestic career opportunities.
• Development opportunities and trainings.
• Exclusive employee discounts.
• Employee Assistance Program, 24/7 expert support.
• Sport benefit program (benefit from more than 350 sport centers).
• A paid birthday leave.
• 4 weeks paternity leave.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in the workplace.