We are looking for a motivated, organized, and customer-focusedSales Assistant to support our sales team and contribute to the growth of our business. The successful candidate will play a key role in coordinating sales activities, managing customer communications, preparing quotations and proposals, and ensuring a high level of customer satisfaction.
This position is ideal for someone who enjoys working with people, has strong administrative and communication skills, and wants to build a career in sales and business development.
Key Responsibilities
Sales Support
- Provide administrative and operational support to the sales team.
- Prepare quotations, proposals, contracts, and sales-related documentation.
- Process customer orders and ensure accurate order entry into company systems.
- Maintain and update customer records, sales databases, and CRM systems.
- Assist in preparing sales reports, forecasts, and performance analyses.
- Coordinate with internal departments to ensure timely delivery of products and services.
Customer Relationship Management
- Respond to customer inquiries and provide information about products and services.
- Follow up on quotations, orders, and customer requests.
- Maintain strong relationships with existing customers and support customer retention efforts.
- Assist in resolving customer issues and escalating concerns when necessary.
- Support the sales team in identifying new business opportunities.
Coordination & Administration
- Schedule customer meetings and coordinate sales activities.
- Support the preparation of presentations, marketing materials, and promotional campaigns.
- Organize and maintain sales documentation and records.
- Assist in trade shows, customer events, and company presentations when required.
Essential Qualifications
- Bachelor's degree or associate degree in Engineering
- 3 years of experience in sales support, customer service, administration, or a related role.
- Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Excellent verbal and written communication skills in English.
- Strong organizational and multitasking abilities.
General Skills and Competencies
Sales & Customer Service Skills
- Customer relationship management
- Sales administration and coordination
- Order processing and follow-up
- Proposal and quotation preparation
- Customer-focused mindset
Communication Skills
- Excellent written and verbal communication
- Professional telephone and email etiquette
- Active listening and interpersonal skills
- Presentation support capabilities
Organizational Skills
- Attention to detail
- Time management and prioritization
- Record keeping and documentation management
- Ability to manage multiple tasks simultaneously
Technical Skills
- Microsoft Office proficiency
- CRM system experience
- Basic reporting and data analysis
- Digital communication tools and platforms
Personal Attributes
- Positive and professional attitude
- Team-oriented and collaborative
- Proactive and self-motivated
- Reliable and dependable
- Adaptable and eager to learn
- Results-oriented with strong work ethic
Preferred Qualifications
- Experience supporting B2B sales teams.
- Knowledge of sales processes and customer lifecycle management.
- Experience in telecommunications, technology, engineering or professional services sectors.
- Additional language skills are considered an asset.
- Experience working in an international business environment.
• Tecrübe
En az 2 yıl tecrübeli
• Eğitim Seviyesi
Ön Lisans(Mezun), Üniversite(Mezun)
• Askerlik Durumu
Yapıldı, Muaf
• Yabancı Dil
İngilizce(Okuma : İyi, Yazma : İyi, Konuşma : İyi)
• Ehliyet
B2 sınıfı
