Sales Office Receptionist/ Satış Ofis Resepsiyonisti

OXA İNŞAAT

Company :OXA İNŞAAT

Position: Sales Office Receptionist

Location: Istanbul, Türkiye

Work Format: Office-based

About the Project

We are looking for a Sales Office Receptionist to join the central sales office of Volony Doğa Konakları, an exclusive residential development in Çekmeköy, Istanbul. Reporting directly to the Sales Director, the successful candidate will be responsible for creating a professional first impression by welcoming visitors, managing front office operations, and supporting the sales team with customer communication.

Role Purpose

To provide a welcoming and professional front office experience, assist prospective clients throughout their visit, manage incoming communications, and support the daily operations of the sales office.

Key ResponsibilitiesFront Office & Customer Relations

• Welcome prospective clients and visitors in a professional and courteous manner.

• Coordinate client appointments and direct visitors to the appropriate Sales Consultant.

• Answer incoming phone calls and provide accurate information about the project.

• Handle general inquiries and ensure all customer requests are responded to promptly.

• Maintain visitor records and prepare daily activity reports.

• Support the sales team with administrative and customer communication tasks.

• Ensure the reception and customer waiting areas are always well-presented and organized.

• Coordinate incoming and outgoing correspondence and office communications.

RequirementsExperience

• Previous experience in reception, front office, customer service, or a similar role is preferred.

• Experience in the real estate, hospitality, or luxury service sector is considered an advantage.

Qualifications & Skills

• Bachelor's degree.

• Good command of written and spoken English.

• Professional appearance and excellent personal presentation.

• Outstanding verbal communication and diction.

• Strong interpersonal and customer service skills.

• Responsible, well-organized, and able to manage multiple tasks efficiently.

• Strong reporting and organizational skills.

• Proficiency in Microsoft Windows and Microsoft Office applications.

• Positive attitude with a service-oriented mindset.