Senior Facility Manager

RANDSTAD SEARCH ANDSELECTION PER SEÇ VE YER LTD ŞTİ

Role Purpose

An exciting opportunity has arisen for an experienced and customer focused Senior Facilities Manager based on site with one of our key accounts. The Country Lead Facilities Manager will oversee day to day FM activity across our clients Office and Retail space and support the Regional Company IFM is supported and contract delivery is achieved. The Country Lead FM is responsible for assisting in all aspects of client and tenant satisfaction, contact delivery, management of all hard and soft services, financial management and leading the Company team where applicable. This is an excellent opportunity for an experienced FM professional

What this job involves

-  Promoting high level of satisfaction among client users by promptly responding to their service requirements.

-  Demonstrates leadership, gives direction and mentors the Company team on site to promote engagement and excellency in customer service and delivery

-  Responsible at Country level for Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance

-  Ensures compliance with Company and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.

-  Acts as go-to person in relation to all facilities/project/fit out/crisis management activities in Country, for Country client counterparts, ensuring timely solutions and identification and removal of potential roadblocks

-  Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high-quality service

-  Has ability to coordinate minor technical repairs through the site teams and is first point of contact relating to all building issues/escalations including out of hours escalations at Country level

-  Monitor PPM schedules, O&M’s, warranties, Task System, Asset & Life Cycle Registers through the FM team under management

-  Through the team, Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation and working closely with the Health & Safety Manager

- Through the site teams, Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that Company post room functions are delivered in a timely efficient and customer orientated fashion in alignment with Shipping

- Proactively manages spend and budget locally in line with Company policies and procedures including the processing of PO’s, invoices, budgets, service charges, rates, rent, insurance and local taxes etc. as applicable.

- Responsible for Country level P&L for OPEX and CAPEX budgets/expenditures in partnership with client

- Engaging country team for Energy & Sustainability savings targets as part as part of a global IFM team.

- Knowledgeable of the Client/IFM service contract and act as the responsible person for delivering the contract correctly and efficiently.

- Ability to analyze data and implement strategies to improve KPI deliverables.

- Responsible at Country level for the coordination of all client portfolio commitments on Occupancy and Floor Space in collaboration with site teams and central Space Data Management teams.

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

- Experienced in the management of total FM services, preferably with experience of self-delivered engineering services contracts

- Able to demonstrate a proven track record of managing office cleaning, preferably BICS experience

- Able to build and maintain strong client relationships

-  Experienced in delivering technical services for a commercial business

- Experienced in financial management and budgeting while identifying cost savings/avoidance

- Advanced in Microsoft Office (Excel, Word, and Outlook)

- An excellent communicator including presentation and negotiation skills

- Able to manage multiple projects and priorities

- Able to network at all levels within the organization

- Flexible and adaptable to changing business requirements is a perquisite for this role

- Able to display initiative, confidence and professionalism in all dealings

- Prepared to be on call and work out of normal working hours where applicable

- Experienced delivering combined services facilities management contract in a client site

- Degree qualified, preferably in property, facilities operations or engineering

- Driven to meet deadlines, manage time effectively and work in a pressurized fast paced environment.

Randstad is an authorized agency of İskur with the licence date number : 17.10.2006 - 191