Müşteri Planlama Uzmanı

Randstad Türkiye

We are looking for a "Global Service Planner" for our customer, one of the leading companies in the maritime transport sector.

Requirements

·          Planning and managing service jobs for international customers

·          Communicating clear and concise planning and service updates to customers

·          Making sure all of the relevant data regarding the equipment and service meet requirements so that our customers experience excellent support  

·          Following up and invoicing completed service jobs according to customer contracts

·          Notifying customers, on a monthly basis, of their upcoming service dates so they are prepared

·          Handling customer requests and possible service complaints

Since you will be working with international customers and colleagues you will need to be fluent in English.

In addition, you will need to have:

·       Excellent coordination, planning and follow up skills

·       Good working proficiency in MS Office Programs (Excel, Word, PowerPoint)

·       Experience with SAP is an advantage, but not a requirement

·       Ability to work flexible working hours